Notino: парфуми та косметик‪а‬ 4+

Ordering process is confusing since I need to reenter address each time despite it is saved and correct. Otherwise it causes errors or issues which do not allow to finish payment.

Hey 0101öööö! Thanks for your review! 😊 We're sorry to hear that the ordering process is giving you a hard time with reentering your address. We'll take this on board for future updates. Hope you stick with us as we work to make things smoother for you! 💖

This mobile application has a super critical defect from the business standpoint which nobody cares to fix: at the last step of making your order trying to pay for your purchase, it prevents you from doing it because allegedly it lacks the street address. Even after resetting the address and selecting the street from the dropdown you cannot make your order and get the same error. And you end up making your purchase using browser version.

Hey A Very Dissatisfied User! Thanks for the feedback! Sorry to hear about the checkout issue you're facing in the app. We understand how frustrating this can be. We'll look into it and work on a fix. In the meantime, glad you could complete your purchase via the browser. 😊

The app is good, but the checkout process is so bad! That’s the most important part, guys! If the customer can select the product, add a coupon, enter the delivery info, but CANNOT finalize the order… well, how long he will remain your customer?
It’s been a few months since you have this problem with the billing address being “empty” (which is not!) during the checkout, and i know it works fine on your website, so could you please fix it?

Hey camomilleus! Thanks for your feedback. We totally get how frustrating that checkout issue is and we're really sorry about it. Our team's on it, working to fix this ASAP. Hang tight, and we hope to make your next shopping experience way smoother! 🌟