Photable - редактор фотографи‪й‬ 4+

Hello! I need your help!

Hello! I need your help! By mistake, a subscription to your program was made and now an invoice is being issued (((and now I can not update the program and download! Is it possible to solve this problem?

Ответ разработчика ,

Firstly, we want to apologize for any bad experience and inconvenience this has caused you.
If you didn't mean to make the purchase but have already been billed, you can request a refund.
Below is the complete guide on how to cancel your current subscription and request a refund:

1. Open the inbox of your Apple ID email, find the billing notification email sent by Apple detailing the purchase. Take a note of the order ID (this will be later used during the phone call with Apple)
2. Open https://support.apple.com/kb/HT201232
3. Find and dial Apple's support number for your country or region. (the phone call may last more than 10 minutes)
4. When prompted to choose the subject of your inquiry, select the ones around the line of “iTunes App Store”and “Purchases and Billing”, until you get to an Apple representative.
5. Tell Apple that the purchase was accidental and not intended, and state your request for a refund for it.

Additionally, to solve billing-related issue like the one you have encountered, please contact Apple for their professional assistance.

Payment Error

Hello, I accidentally downloaded this application, then subscribed to it, but I immediately removed the subscription and deleted it. In the subscription section, there is no subscription to this application, but this application is trying to withdraw money from me, and even for the year $ 40, this is absurd. I have a blocked App Store, and I can’t manage my card, because I need to make this payment, despite the fact that I have long ago uninstalled the subscription, and I do not need this application. Please solve this problem, and remove the payment from my card for this application, I have not used it and am not going to use it.

Good afternoon, I need your help

Yesterday, the amount for this application (annual subscription) was debited from my account.
I don’t use your application because I don’t use Apple Id for this email for a long time, due to the creation of a new Apple id, because I lost access to this account. Now I had to restore access in order to be able to inform you about this problem, so I didn’t use your application either, I don’t even know how to use it, and accordingly I didn’t plan to renew my subscription for a year.
A big request to return the deducted funds!
I hope for your understanding!