Portal Pacjenta LUX MED 17+

Name: Portal Pacjenta LUX MED
Rating: 2 (30 reviews)
Author: LUX MED Sp. z o.o.

LUX MED Sp. z o.o.

- 2,0 • Оценок: 30

- Бесплатно

Снимки экрана (iPhone)

Описание

Main features
• booking your treatment online
• online consultantion via chat (doctors, nurses and midwifes available)
• access to your treatment history (previous visits and test results)
• use online chat to get a referral for research
• renewing drug prescription online (when medical consultation is not required)
• check your referrals and book visits using them

Important:
We care about the security of your data. It is mandatory to sign the "Regulations for the provision of electronic services" in one of LUX MED medical center's to get full access to your account.
Downloading and using the application may involve standard data charges, according to the operator's tariff.
Making calls to the LUX MED helpline through the application is associated with standard charges for telephone calls, in accordance with the contract concluded for mobile telephony services.

Additional information:
Medical specialists have access to the patient's medical records, they can commission research or issue referrals.
Remember that the basic account gives access only to the limited functionality of the Portal.

14 нояб. 2024 г.

Версия 4.37.0

Now, in the app:
• Helpful tips on the starting page are accompanied by illustrations.
• On the starting page, we remind you about visits that you can rate.

2,0 из 5

Оценок: 30

exiting the application

I'm standing in line for an online consultation with a doctor. Then the doctor begins to write to me, I answer him. At some point, my letters stop coming to him (there is a waiting icon on my messages), and I also do not see the letters that the doctor sends me. This concludes the consultation. Terribly infuriates, and you need to queue up again for 10-15 people. I assume that the problem is that I switched to other windows (applications) on my mobile phone, but I did not exit the application.

Thank you for reporting the problem. Please provide us with details to the address: opinie@luxmed.pl. We will take a closer look at this situation.

Awful service during all levels

I had a blood test there and they said that I’ll get result via app, but the app is empty I didn’t get full patient access somehow, so I called them and support team was truly rude and unhelpful, so I have to go back to offline center to get the results, what is the purpose of this app at first place then?

Hello, we are sorry for this situation. Full access is activated after signing the regulations at the facility.

Its not 1 star. Its ZERO

The most stupid app, system and service I’ve ever seen in my life. You should better close your organisation at all than work like this

We are sorry for your negative feedback. All suggestions and comments are very important to us. We will check what we can change in the next updates.

Разработчик LUX MED Sp. z o.o. указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.