Simple: Weight Loss Coach 17+

It helps you discipline yourself

I’ve been using it for a bit short of a month and have seamlessly lost 1 kg already. It does a great job at keeping you disciplined without getting intrusive. Also small IG stories-like articles on food and eating habits help become more mindful. A brilliant food log solution deserves special admiration, without the need to log every detail (food weight, exact products) it really helps you track your meals without too much stress. The final outcome will always be determined by your personal input, but so far Simple does a great job as a companion on your way.

Hidden payment for web subscription

This application has a good schema of stolling additional money from customer playing with customers attention and refund policy. Bravo! There are several points that I want to mention. - Most of users, who install application from Apple store don't know about web subscription. And when they deleted application from the phone there is no information about web subscription payment in future. And there is no also any notification or confirmation about future payment. And when the time passed the money will be stollen without possibility to return according the great refund policies of application. Please, be very carefull, downloading this application! It has web subscription that you can't refund with your bank or Apple store according to the their refund policy! Even if you don't use this application at all! I lost 80 euros with this case, be carefull!

!!!Simple support unswered, but the mail is wrong and cant be delivery.
The Simple support, provide correct mail for return my money!
You wrote that you are transparent, but your action told not about this!

Developer Response ,

Hello! We sincerely apologize for our mistake and any inconvenience it may have caused. We understand the importance of clear communication, especially concerning financial matters. Your experience is important to us, and we want to ensure that this issue is resolved promptly. Please reach out to us at help@simple.life, so that we can assist you further and make sure that everything is resolved to your satisfaction. Best regards, The Simple Team

Was better before

It was pretty good until latest updates. Coach was always annoying, each time you open the app to track food and update fast you had to close chat pop up. It would have need nice to be able switch coach off, I just want to log my food and see timer until next fast or break. The latest update brought another screen for Avo that you have to navigate out. And now, by some reason, fast and eat period can’t start when I factually ate, it is hard-tied to schedule. For me it is unusable this way. For example my schedule set 21:00 - 13:00, but my actual fast was 5:20-21:20. At 21:20 I log food, breaking fast and now timer says my next fast in 23 hours... and I have manually shift schedules now to see correct timer. Before latest update it was just based on when I log food and when I click “start fast”. Unfortunately I still have half a year of paid subscription, so I kinda stuck.

Developer Response ,

Thank you for your feedback. We’re sorry to hear that the recent updates have impacted your experience with the app. Please reach out to us at help@simple.life so we can assist you in resolving the scheduling issue and address any other concerns you may have. Best, The Simple Team