4.7
out of 5
737 Ratings
the app is good, easy to use. there is still room to improve with the schedules, but overall, I’m pleased. I would totally recommend it .
Unlike all other smart home/device app absolutely stable. And I always know in which state my device is.
Hey folksThx for the app
App “optimizes” history data by removing all temperature points except one for a specific day in history. If you are so concerned about “optimizing” your database, be so kind to leave a chance for data export, like other vendors do.
Thank you for your feedback. We will take your request into account in the future.
Usability may be better, because switch from manual to schedule mode is not explicitly and may raise costs for electricity.
I’ve already checked all email folders and couldn’t finish my registrationI’ve used Gmail, mail and telegramPlease pay attention to your registration flow
Cannot connect to WiFi network, which has “space” in password
We'll fix it in the next update
Good application, the only thing it’s a total lack or smart home support, voice control or at least shortcuts
I got an error during connecting my terneo controllers to the wi-fi network. Also not possible to contact support from the app.
Hello! Please contact technical support by phone at +38 (093) 177-61-32 or write to the Telegram bot @dselectronics_bot. Our specialists will help you resolve this issue.
The worst user experience I’ve ever seen.Where is the guide with steps of all the cases? Where are the description of all the icons you use in app that are disabled and prevent setting the temperature.I don’t recommend neither terneo thermostats nor this app.
Good day! If you have difficulties with connection, you can always contact technical Thanks for your feedback! Happy to provide you with a master class:How to connect the terneo SX Smart Wi-Fi thermostat - https://dse.ltd/iosen This video also contains a description of the icons and functions.