Whether Car-Net or We Connect, connectivity meets intuitive design in the new app for your Volkswagen mobile online services. Register your Volkswagen and use the We Connect app as a direct connection to your vehicle*. With all the benefits. 

The Volkswagen We Connect app benefits for you at a glance:

• Quick, intuitive access to comprehensive vehicle information and your vehicle status.
• Control convenient vehicle functions by using your smartphone as a remote control. For example, you can easily programme your optional auxiliary heater using the We Connect app. You can even lock and unlock your doors** and luggage compartment remotely.
• Find your Volkswagen faster – your latest parking position is just a tap away.

• Send your next destinations to the navigation system effortlessly
• Even more helpful functions for electric vehicles. Check the charge level of your battery, for instance, or start and stop the charging process.

Thanks to the simple in-app registration and the new Volkswagen ID, your vehicle can connect to your smartphone even more quickly.


*Availability of the services described depends on both the vehicle and its equipment. Find out about compatibility at
To use the We Connect services, you need a Volkswagen ID user account and to log in to We Connect with your username and password. A separate We Connect or We Connect Plus contract must also be signed online with Volkswagen AG. For We Connect Plus, you have 90 days from when you receive your vehicle to register it at and use the services for the full duration of the agreed, free period.
**Usage requires an identity check in the form of Volkswagen Ident verification.

What’s New

Version 5.11.0

General improvements

Ratings and Reviews

3.2 out of 5
101 Ratings

101 Ratings

TorpedoFrank ,

Fuel bug

Fuel number don’t change, stuck at the same ammount.

Developer Response ,

Dear TorpedoFrank, Thank you for your new feedback. We regret to hear that you are still encountering issues with We Connect. In order to assist you, please email us at . Regards, your We Connect Team!

klark1902 ,

Не може побачити мій vin код


Developer Response ,

Шановний klark1902, спасибі за ваш відгук. Ми шкодуємо, що у вас виникли труднощі з додатком We Connect. Що б допомогти вам, будь ласка, зв'яжіться з нами за електронною адресою або за номером 800-503 887. З повагою, Ваша команда Цифрових Послуг

Aleand3r ,

It doesn’t login after last update.

Can’t login to app, after last update.

Developer Response ,

Dear Aleand3r, thank you for your feedback. We are sorry to hear you are experiencing difficulties with your Car-Net app. In order to help you, please contact us at or at 0800-503887. Best regards, Volkswagen Digital Services

App Privacy

The developer, Volkswagen, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Contact Info
  • Contacts
  • User Content
  • Search History
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Location

Privacy practices may vary based on, for example, the features you use or your age. Learn More


  • Family Sharing

    Up to six family members will be able to use this app with Family Sharing enabled.

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