Wallet - Daily Budget & Profit 4+

Good enough, but still some features missing

Thanks for the application! It looks great and easy to use.

I would like to ask you to add ability to add Categories, currently I can add only subcategory for subcategory, it is not clear for me why I can’t add or remove main categories (I am using Lifetime Premium).

And also add ability to set currency rate inside transaction pop up for expenses and incomes as for transfer

Awful customer experience. Moving on.

I’ve been a premium customer for more than a year. I’ve enjoyed the app itself. UX is awesome and everything works fast.
But the bank sync feature is the worst. I had it broken a dozen of times. Opened at least 5 CS tickets (tried to open even more times). And every single time I had to go through hell of Wallet customer support. There is no clear indication of what is wrong. The sync just stops. You can’t easily message CS from the app - you need to dive deep into their Help portal and jump the hoops of scrolling to the bottom of articles to find that the contact CS button IS NOT THERE.
This is such a disappointment. I’m going to extract years of my finance data from you and go find another app that can do the same thing but reliably.
Farewell, I hope you can resolve your issues and give your customers an adequate experience in future

Відповідь розробника ,

Hi there,

We're sorry for the inconvenience you've experienced with our bank sync feature and the challenges you've faced in reaching out to our customer support team. To address your concerns and investigate the issues you've encountered, could you please provide us with the ticket ID numbers for the support tickets you've opened? This will allow us to review your cases thoroughly and provide you with the assistance you need to resolve these issues as quickly as possible.

Thank you for your cooperation, and we apologise again for any frustration this may have caused. We're here to help and want to ensure you have a positive experience with our app.

Nice but..

Actually, the application itself is good enough as PFM, - not too boring, it’s doing it’s job, simple to understand, etc.. The only thing (which you definitely heard a hundred times) is missing monobank connection in Ukraine. As an example, I am using couple banks, and if one bank from this list is missing - the application looses all senses for me. I understand, that it’s not a problem of your app, this is a missing integration from the side of (SaltEdge or whatever system are you using), but you know, you are loosing lot’s of money because of that, and, of course, retention of UA users drops to the point of zero ) So it’s better to ask that service for additional integration from their side)
Anyway, application is nice, so keep going)

Відповідь розробника ,

Hi Igor, Thank you for your feedback and review about Wallet. Please help us generate interest for your bank by submitting a bank request here: http://bit.ly/21VYiOR. You can also try the Import feature on our Web version: https://bit.ly/2JGZ53c.