Withings 4+

Probably the most valuable health app for me so far.

First of all, I live the BPM Connect - it measures BP on the way up and doesn’t overload my large bicep that gets too tense with regular blood pressure monitors and that usually leads to higher numbers in the results than they actually are. Smart, gentle and accurate - love it.

Same goes for the app - it answers lots of my health related questions on a simple easy to follow manner, while also provides an accurate shortlist of my vitals.

One thing I’d love is if I could share a more detailed report with my doctors or relatives 👌🏻

P.P.S.: BMI for athletes: do you guys consider adding some body composition measurements adjustments for those of us having more muscle mass that others? I mean I have 10% body fat and the app still says I’m overweight though it’s not just about weight. Or is it? What do you think and why?

Hello, thank you for reaching out to us again. I understand that you'd like to know if there are any settings that you can change to adjust your measurements. If you have a Withings scale, you can activate the Athlete mode feature by going to Profile > Edit > Athlete mode. To know more about this, you may go to this link https://bit.ly/32m6IqB. Thank you and have a great day! Regards - Ziana, Withings Customer Service | Apr 13, 2021: Hello, thank you for sharing your detailed feedback. I'm so glad to know that you like the features and the design of the BPM Connect and Health Mate. In regards to your feedback about sharing a more detailed report and the QR Code and link to withings.com/for-pros, I have shared this with our development team for future updates. Thank you and have a good day! Regards - Ziana, Withings Customer Service

The only reason I bought my BPM Connect was an ability to sync data. I thought it will work seamlessly like, for example Tefal’s Goodvibes app does. But for using Withings app became a complete frustration for me. I’ve been using it for almost 2 months now and every time I wanted to simply open the app and see my blood pressure measurements for the last couple of days, I was shocked of how such a simple operation of transferring data from one device to another is implemented so poorly. I went through troubleshooting guide multiple times which proposes to do lots of things and every time the solution was different. Those methods include logging out, restarting my phone, reseting connection between phone and BPM. Not an experience I paid for. However I somehow managed to consistently transfer my data from BPM connect to iPhone. But today I had the same issue and what I saw left me speechless — it erased my precious data for the last 10 days of blood measurements that I wanted to show to my doctor. So I was left without the main feature I paid for.
To conclude, BPM Connect is a great device, but the application is just a disaster.

I hope developers will buckle down, fix data sync which is a core feature. And only then start to implement new features in the backlog, because without the data sync anything else simply makes no sense.

Hi, thanks for your feedback. I'm sorry to hear about the challenge of consistently syncing the data from your BPM Connect with the Withings app. I appreciate the details you shared and your effort to sort out this situation beforehand. Please allow us to look into this matter. I invite you to reach out to us at https://bit.ly/3Lg5tPL. Cheers — Jo, Withings Customer Service

Recently I’ve bought BPM Connect as a replacement of my aged iHealth Feel. It was my greatest mistake ever. The device itself looks sleek and modern. However, all my attempts to synchronize data between Health Mate and Apple Health tremendously failed.
I’ve got in contact with Withings support team and received bunch of advices to perform voodoo-like manipulations to get things done. Including the following: delete application, erase all collected data, restart iPhone, pull down to refresh and so forth. I’m just happy that they do not asked me to buy the latest iPhone. I have iPhone 13 Pro which is pretty powerful device but seems like it is not enough for this challenging task of syncing data 😀

I was using iHealth for the last six years and it was always like a charm and automatic. All blood pressure readings was synced immediately with Apple Health without any voodoo manipulations.

Common guys, fix you application. It should never be such a hassle to synchronize the data especially taking into account that you read everything from Apple Health without any issues. But such dramatic failure to write anything back.

PS: I’ve allowed full read/write access to the Apple Health. Thus, don’t give me this mantra again about restarting, deleting, etc. It is 💯 percent bug in your application and it should be fixed.

Hello, thanks for your review. I'm sorry to hear that you're unable to sync your data from your BPM Connect via Apple Health integration on Health Mate. I appreciate your honest feedback about our support and for cooperating with them. However, it's never the experience we wish to create with you. Please allow us to continue helping you by re-contacting our support at https://within.gs/help. Have a great day — Lyn, Withings Customer Service