Додо Пицца: доставка, рестора‪н‬ 12+

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This has to be one of the best food ordering apps out there. It works, it’s easy to use, it has a clean interface, and it’s like it was built by people that actually use the app and love pizza.

Worst UX

Dear Dodo Pizza. Since you're calling yourself the IT company, did you try to hire some UX professionals in your company? I have had the worst user experience with this app. No language setting and no address editing. I've just removed my address, then added the other, but the app shows me two identical old addresses. You have a total value of $159k but cannot hire a couple of native iOS developers. It is so disappointing to know that some companies absolutely don't care about their customers.

Good idea, poor implementation.

They showed some kitchen on camera, where at one point 3 pizzas were cooking. Not clear if one was mine.
Later the camera showed empty kitchen while the status was “pizza is cooking”.

What was especially disappointing, they brought smashed pizza. I didn’t know that it was damaged so I gave good tips. They basically offered to return tips only. No more trust to this app. Stay away.

Ответ разработчика ,

Hello! Thank you for taking time and giving us the feedback. We're very sorry your order was disappointing. It's absolutely not the level of work we're aiming for. We'd like to find out what happened and apologize to you. So could you please forward your review and your phone number to feedback@dodopizza.com?
As for camera it shows the process of cooking in real time, so if there were no more orders it could be yours. And we guess your pizza was in the oven, so the kitchen was empty and the status was "pizza is cooking" :)