מטרופא‪ן‬ +4

Between my girlfriend and I, we tried using an American passport, an Israeli passport, an Israeli ID, and a local phone number. Nothing worked. The app consistently scanned 100% of the ID and then returned an error. I contacted customer support and have not heard back yet. The bikes are un-rentable. Judging by this app’s reviews and the reviews of its partner app in Jerusalem this is a problem that’s been around for some time without any change. I guess no one is using these bikes anywhere? What’s the point? Is it a con?

The bikes are always in pristine condition, making for a smooth and enjoyable ride every time. The practicality of the service is unmatched, with convenient pick-up and drop-off locations all around the city It's a vast improvement from the old company, Tel-O-Fun, with better technology and easier payment options. And the customer service is top-notch, with friendly and knowledgeable staff always ready to help with issues. Overall, I think the company now has dramatically improved since the old “tel-o-fun” team left, and a bright future is ahead!

Why did you stop using credit card at the stations while the app don’t work? Such a shame so many bikes stand at the stations and no one can use it .. I live in California and counted on riding TLV bikes and ended up borrowing a family member bine instead…
באסה איתכם! ממש!! למי האופניים אם לא לתיירים ומשתמשים?? למה רק מספר טלפון מקומי ולמה לעזעזאל האפליקציה לא עובדת??
תחזרו לאשראי בחתנות בבקשה…..