ניהול החשבון - בנק הפועלי‪ם‬ 4+

Review

The app is wonderful, but I would be able to use it quicker and with less apprehension if it was available in English too. After all, English is the worldwide business language.

Developer Response ,

Hi, thanks for the feedback. The application is now in the Hebrew language only, I will pass on your words to the relevant party. Muhammad, Bank Hapoalim

Worst Bank Ever

Do yourself a favor. Stay far far away from this bank. The still work with the mentality from the 1950s. Yes they have a “pretty” online site but the capacity to do even simple activities is severely limited. Try to set the amount you want to be charged monthly on your Bank HaPoalim Credit Card. You can׳t - no such option exists. In every other bank or even on the Isracard or Clal sites that issue off bank cards - you can do this in 30 seconds. How about changing your mailing address? Can׳T be done online. Can you give orders by e-mail or SMS or WhattsApp? You must be crazy. You can by fax if you are signed up for it. Hello - we are in 2025. Only a few stupid examples out of many I incurred. I’m stuck here. DO NOT MAKE THE SAME MISTAKE - KEEP AWAY

Bank workers don’t understand this app

The app makes very little sense. Aside from the fact that the way bank hapoalim works with direct mitztaber so you never know exactly how much money is in your account. I’ve been to the bank countless times to ask them for help and they don’t understand it either.

I don’t speak Hebrew well so I booked an appointment to get help with the app and understand the information on each screen and NO ONE AT THE BANK UNDERSTOOD IT EITHER!

And they are all hebrew speakers.

I would tell you to make the app in English because that would help me read what’s going on and not just try to use the numbers as clues, but it seems even hebrew speakers aren't clear how much money is in the account, what each screen means and what the different categories are.

If you are working with a ux/ui team, hire a new one, or do some serious user testing amongst actual humans including our own branch workers cuz they do not understand your app (which is of course highly unprofessional and ridiculous)

I also hated the stupid picture of the boy and dog

Developer Response ,

Hi, thanks for the feedback. The application is now in the Hebrew language only, I will pass on your words to the relevant party. You can log in to your account on the Bank's website in English. Muhammad, Bank Hapoalim