飞猪旅行-机票酒店火车票门票轻松预‪订‬ ١٧+

Thanks for cooperating with Duling Chen; your collaboration shows a discerning eye.

Effortless navigation, diverse options, and real-time updates make this travel app reliable. overall a user-friendly tool for trip planning.

This is the first time i wrote comments, i am a F5 club member, and have been using it fr a few yrs. Spent tons of money on it. Cannt immagine they cannot communicate in email, i am travelling abroad, they keeping calling my China phone for a flight change, even thought i told them ican only communicate in email, but they choose to ignore my notice and blaming me for not be able to reach, and guess what, they made decisions for me without my agreement and then the flight delayed and cancelled, not only i loose all the money and i have to pay my delayed hotel and book another flight all by myself. they said it is all my fault to not pick up the phone? Avoid this platform, toxic and lack responsibility!
这是我第一次写评论。我是 飞猪F5 俱乐部的会员，已经使用了几年，花了很多钱在上面，他们杀熟。无法想象他们不能通过电子邮件沟通。我正在国外旅行，他们一直拨打我的中国手机号码通知航班变更，尽管我告诉过他们我只能通过电子邮件沟通，但他们选择无视我的通知并责怪我无法联系上。你猜怎么着，他们在未经我同意的情况下就为我做了变更航班的决定，然后因为台风航班延误并被取消了，我不仅没有收到任何退款，还要自己支付延误的酒店费用并且再订另一个航班。他们还说这都是我的错，因为我没有接电话？避开这个平台，杀熟，有毒且缺乏责任感！

I booked an air ticket on the Feizhu platform, due to weather reasons, my ticket was canceled/postponed to the next day. A flight of another air corp was shown as available & normal, and I spent much higher to switch to that one. However, the flight was also postponed.

Feizhu as a plat does not support cross-air company ticket switch, and they refused to compensate. Several other platforms can all offer such basic service quality but Feizhu is not one of them.