또타지하철 - Seoul Subway 4+

This app is advertised as the “first official app for foreigners”. That may be technically true but the Seoul Subway app has been available in English for many years. The biggest missing feature I’ve noticed so far is that, unlike the Seoul Subway app, this new app does not tell you which car and door to travel in to optimise transfers. That is a very useful feature.

Thank you for taking the time to share your feedback on the Ttotta Subway app. We truly value your input as it helps us improve and better meet the needs of our users. We apologize for any confusion regarding the app's marketing as the 'first official app for foreigners' and appreciate you pointing out the long-standing availability of the Seoul Subway app in English.

We also acknowledge your observation regarding the missing feature of advising users on the optimal car and door for efficient transfers, a feature you've found very useful in the Seoul Subway app. We understand the importance of such functionalities in enhancing the commuting experience, especially for those new to navigating Seoul's subway system.

Please rest assured, we take feedback like yours seriously as we continue to develop and enhance the Ttotta Subway app. Incorporating user-friendly features, such as transfer optimization, is a priority for us as we aim to provide a comprehensive and valuable tool for both residents and visitors to Seoul.

We are committed to improving the Ttotta Subway app and exploring ways to include more detailed navigation aids in future updates. Your satisfaction and convenience are our top priorities, and we are grateful for the opportunity to address any gaps in our service.

Thank you again for your feedback and support. We are dedicated to making the Ttotta Subway app your go-to source for navigating Seoul's subway system efficiently. If you have any more suggestions, questions, or need further assistance, please do not hesitate to reach out to us.

First of all, a very nice, polished App.

I’d like to draw your attention (English language version) to the splash screen with the words “Just a momonet”. The word “mononet” is spelt incorrectly. It should be “moment”.

Please rectify this spelling error at your convenience.

Thank you very much for your kind words about the Ttotta Subway app and for taking the time to point out the spelling error on our splash screen. We appreciate your attention to detail and your willingness to help us improve the app.

Please accept our sincerest apologies for the oversight in the English language version. We understand the importance of accuracy, especially when it comes to providing a polished and professional app experience. We will take immediate action to rectify the spelling of 'moment' and ensure that such errors are diligently corrected in future updates.

Your feedback is invaluable to us, and it is through attentive users like yourself that we can continue to enhance the quality and usability of the Ttotta Subway app. We are committed to maintaining high standards and appreciate your support in helping us achieve this goal.

Thank you again for bringing this to our attention. If you have any further suggestions, concerns, or require assistance, please do not hesitate to reach out. We look forward to continuing to provide you with a convenient and reliable service.

This is useless.

또타지하철 앱을 설치 및 이용해 주셔서 감사합니다. 게시해 주신 의견 및 불편 사항 등을 분석 및 개선해 더욱 편리한 또타지하철 앱이 되도록 하겠습니다. 감사합니다.