볼 정렬: 컬러 퍼즐 마스‪터‬ 17+

Hi, why do you show certain games how they are played and when you add the game it’s not what you showed. It suppose to have colored balls, and when you matched them up it had a Santa Claus hat at the top.

Hi, thank you very much for your kind support! We are sorry for any inconvenience. Could you please kindly take a screen recording or some relevant screenshots regarding the whole process of the issue, and send it to ball@fungame.studio? It would be very helpful for us to locate the issue and make the app right for you. Thank you very much for the support! :-) - Melody

I enjoy this game and I paid for the no ads version. This doesn’t really mean no ads and unless it was in the very fine print (which it could have been) you still have ads to get any hints. You have a few free—and I mean FEW—at the beginning. When they are gone, you have to watch an ad for every new tube (holding one ball) and every five redos. None of the ads are short and some are SUPER long. I had to restart my phone to get one to stop. I contacted the developer and they said it was no ads because you only had to watch ads to get hints. Ok. Not clear but ok. I asked about tiered plans where I could buy a real no ads version. They’ll see.

Hi, thanks for your review. The Remove Ads service is for removing the Banner Ads at the bottom of the game page and the Pop-up Ads between each level. But it can't remove the Bonus Videos for adding an extra test tube or more go-back steps. If anything else, please feel free to reach us at ball@fungame.studio. Have a nice day! - Melody

I paid to have ads removed because the ads in this app were excessive, I mean I’ve never seen so many ads in my life. Well the money was taken from my debit card but the ads did not disappear, in fact I still have to watch every single ad and the app isn’t working as it did before my payment. I’m actually requesting a refund and will no longer play this game!!

Hi, so sorry for any inconvenience. The Remove Ads service is for removing the Banner Ads at the bottom of the game page and the Pop-up Ads between each level. But it can't remove the Bonus Videos for adding an extra test tube or more go-back steps. If you still see pop-up ads or banner ads, please reach us at ball@fungame.studio. We will try our best to make the game right for you. Additionally, since we are restricted from operating the refund on our console, if you want a refund, please check this article to request a refund yourself. https://support.apple.com/en-us/HT204084. Thanks a lot for your support and understanding! - Melody