ELSA Speak - 영어 학‪습‬ 4+

Great app

I used Elsa to practice for an English verification test in my school. My goal at first was to pass this test but then I fell in love with the app and with continuously improving my prononciation. The free version is limited but not bad at all. However, when you advance in your learning, you may want to spend more time and do more lessons per day so the Pro membership is really worth the price. Now I am on Lifetime Pro Membership and it is GREAT! Elsa provides a lot of topic that were not familiar with me while in an English class. Now I can talk about them more confidently than before and I am glad I can share my ideas clearly. I also use the speech analyzer sometimes and it is really helpful. I always recommend ELSA to any friends wanting to learn English. Thank you for designing the app! I will be very happy if you will come up with ELSA for other popular languages like spanish, french or german. It is so life changing.

Price Scam - don’t pay subscription

To be honest, the accuracy of the app doesn’t work as what they advertise (sometimes u just need to pretend to read like an elementary school student rather than a native adult), but what really frustrated me was their subscription price inconsistency.

I bought yearly subscription in app by $117, but when I checked my account at apple, there is a $40 yearly subscription choice. So I paid like 3 times to get a subscription which is a joke. I tried to switch myself to $40 which works but also cancelled my previous $117 subscription — so I paid total $157. What’s worse, they also provide $98 for “lifetime” subscription, which is cheaper than in app purchase to upgrade your Pro subscription. When I wrote the letter to reflect the issue, they just said I can only pay $117, and refuse to let me use $98 for lifetime. Unless I just spend “additional $98”.

The whole conversation process with customer support just made me even more frustrated because Elsa doesn’t own the responsibility of the price inconsistency (we are not taking about $20 dollar gap but 3 times around $90 dollar gap). They just want you to pay as high as possible and hide certain information from customers. I don’t mind paying at all. But I refuse to be an idiot.

Paid App Plagued by Bugs, Ads, and Terrible Voice Detection

This app started with promise, but quickly devolved into a frustrating experience that feels like a complete rip-off. The core functionality, voice detection, is shockingly unreliable. Even in a perfectly quiet, closed room, with absolutely no background noise, the app frequently fails to register my voice. This critical flaw makes the app's primary purpose practically useless.
Worse, despite paying for the 'premium' version, I'm constantly bombarded with ads to pay for the app again. It's incredibly annoying and feels like a blatant disregard for paying customers. The app also has a tendency to force close unexpectedly, interrupting my workflow and adding to the frustration.
Furthermore, the app's cross-device functionality is abysmal. I cannot seamlessly use it on both my iPhone and iPad because the data doesn't sync in real-time. This means I have to deal with discrepancies and inconsistencies, making it impossible to maintain a consistent experience across devices.
To summarize, this app is a buggy, ad-ridden mess with a core function that barely works. It's a waste of money and a prime example of how not to treat paying customers. I strongly advise against purchasing this app until these significant issues are addressed.

개발자 답변 ,

Hi Elyn KC,
Thank you for your detailed feedback. We are very happy to take your feedback into consideration for future improvement. If you have any further feedback or questions, please reach out to us via support@elsanow.io