코레일‪톡‬ 4+

I had no choice but to download this app despite terrible rating because korail web site payment screen was broken.

Problems to be fixed:

1. 8 middle digits of credit card needs to be entered via app provided “soft keyboard”. Only Korean web sites do this!! This is a fake security and serves no purpose

2. You have to create password but only using numbers! Who does this!? Allow normal password.

3. Even though email is captured, there is no confirmation email sent out after purchase. This is very scary for users to receive no email!!!!

4. When you log into the app there is no record of your purchase!! This is also scary!! You have to enter your email address and other information to pull up your order record. Omg. Why!?! Just give this app proper login / authentication!

I tried to buy two tickets using the app but the first two times there was an error. I waited a few days to make sure my card wasn’t charged and then tried again and it worked! With the password I made I could easily view the tickets and I screen shot them just in case. I also received an email confirmation. Maybe the first two times were my error or maybe the app was malfunctioning?

I tried checking my ticket for a trip tomorrow and there’s a glitch. I just get a blank screen that says ticket and a button for “previous.” When I press previous the button moves to another part of the screen. I checked my bank account and the money was taken out, so my ticket information should be accessible.