"I've been in law enforcement for 20 years and I have found a lot of apps that helped me do my job. However this one surpasses them all. Best law enforcement app yet." - NC Police Officer
"Top 15 Mobile & Tablet Police Apps" - CriminalJusticePursuit
10-21 (radio code for "make a phone call") is a Police App for making free* calls to citizens that GET ANSWERED. Calls are made from local (not blocked) numbers without revealing your personal number. Stop getting sent to voicemail!
For example, if you call a citizen in Miami area code (305), they will receive an incoming call from a local (305) number, regardless of where you are. They are more likely to answer that call on your first try.
If the citizen calls back, rather than bugging you off-duty, they will be prompted to "Press 1 to Request a Call Back" (via Push Notification) or "Press 0 to Reach a Dispatcher" (connects to a non-emergency number that you provide).
When citizens request a call back, you receive a Push Notification on your phone rather than a phone call. At your convenience, simply tap the notification to initiate a call back out to the citizen.
*Calls are made over a VoIP data connection and do not use your cellular minutes. While the data used is minimal, data usage fees from your provider may apply.
New password policy and bug fixes.
Ratings and Reviews
Great app with great intention.
I did love the app. Worked great when I had data service, however had to stop using it. We are on a 2gb plan for 3 people in my family and unfortunately the app used enough data to get my wife’s attention. Yes I did use it for work related purposes, however I’m the one paying the cell phone bill. If the app used my normal cell service which is 1. Unlimited and 2. Normally still available in low data service areas....then I would still be using it today. Love the idea behind it, but can’t use it.
I’ve been using this app for three years now, and I’m surprised by the number of people who aren’t able to sign up or experience poor call quality. My agency only just transitioned to .gov email addresses last year, but I was able to sign up just down three years ago. If I recall correctly, I was able to upload a copy of my commission to verify my Identity. Several of my coworkers also use this app with no problems.
This app is a must have for patrolman on the go. This allows you to call people back utilizing your personal phone without giving out your personal phone number. 10-21 has great customer support and has created one of the best policing apps on the market today.
With Family Sharing set up, up to six family members can use this app.