1FBUSA Mobile 4+

1st Financial Bank USA

Designed for iPhone

    • 2.3 • 73 Ratings
    • Free

iPhone Screenshots

Description

You can manage your accounts 24/7 right from your mobile device. Manage your 1st Financial Bank USA (1FBUSA) account:

- Set Up Autopay and make Credit Card Payments automatically each month
- Monitor balances and activity on your 1FBUSA Credit Card
- Receive in app notifications
- Sign In with Secure Code with Multifactor Authentication [MFA]
- Sign In with Face ID or Touch ID
- Send SecureMail with attachments
- Contact Customer Service
- Ability to report your Credit Card lost
- Let the Bank know your Travel Plans
- Update your personal information
- Make One Time payments

1FBUSA specializes in providing quality credit card and financial services to college students and college graduates nationwide. Services are available 24/7, with online banking through our website and mobile app. 1FBUSA also provides construction lending to builders, developers, and investors, as well as community banking services in South Dakota.

What’s New

Version 2.128.370

1st Financial Bank USA strives to provide the best service possible to our customers and we are excited to announce our newly designed mobile application!


The new design has an updated clean structure that focuses on existing features and new features such as Autopay that lets you set up monthly payments with ease, simplified Make a One-Time Payment, in app notifications, ability to report your card lost, update profile information, enhanced Facial recognition Touch ID, improved navigation and new multifactor authentication for added security.



Always use official app stores to download or update any app.


We make regular updates to our app to improve your experience and make it faster and more reliable. If you experience any issues downloading or updating 1FBUSA Mobile, please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays.

Ratings and Reviews

2.3 out of 5
73 Ratings

73 Ratings

Ms. PA-C ,

More bad than good experiences

I have had my account for more than 25 years and I do not like the new app! Ever time there is an update I get locked out of my account and have to wait days for “customer service” to figure out how to unlock my account. Pending charges are not linked in a timely fashion and the Home Screen looks jumbled together no matter what device I use. I have not been able to use the touch log in feature since they developed this app. I hate it!

Developer Response ,

We’re sorry that you are experiencing difficulties using 1FBUSA Mobile. Please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays so we can help troubleshoot the issue.

Imsofriggencool ,

Please fix the app

UPDATE: got a response saying to contact customer service even though I have multiple times. They tell me there’s apparently no recollection of me EVER HAVING AN ACCOUNT though I’ve been paying this card for 2 years. And there’s nothing they can do about it over the phone, they also don’t know where any branches are near me to I was told to “find it myself and talk to someone in person”. As soon as I pay this card off I’m terminating my account with this joke of a bank. It’s absolutely unacceptable that I haven’t been able to access my own account that is linked to my bank account for over a month. Absolute joke of a company, don’t ever work with them.

ORIGINAL: Ever since the last update I haven’t been able to do anything on this app. My payments never went through, and there’s no recollection of me ever trying to pay it. Now I can’t even get into the app. There’s been an issue every time I’ve logged on

Developer Response ,

We’re sorry that you are experiencing difficulties using 1FBUSA Mobile. Please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays so we can help troubleshoot the issue.

Penelope_94 ,

Can’t log in on app or website

I usually don’t have a problem with this bank but after their launch of a new website/app I haven’t been able to log in. Thank god I was able to pay off my balance before this because it’s near impossible to do so now. Everything I do has to be over the phone with a representative. When I try to log in it gives me an error message and to call customer service. Why would I call customer service when they can’t do anything about it 🙃…. Strongly considering closing this account.

Developer Response ,

We’re sorry that you are experiencing difficulties using 1FBUSA Mobile. Please contact Customer Service toll-free at 1-800-733-1732, between 8:00 am to 8:00 pm CT, Monday through Friday, and Saturday 8:00 am to 5:00 pm CT excluding Federal holidays so we can help troubleshoot the issue.

App Privacy

The developer, 1st Financial Bank USA, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Identifiers

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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