1Password: Password Manager 4+

Generally, I’ve been happy with 1Password. However, recently, it seems every time I log into it, it tries to get me to share my information with it about my family account “for product improvement reasons.” In the dialog box, the option is to accept the sharing is on by default. But when I deselect it and dismiss the dialog box by selecting “Confirm
Choices,” the app just asks me again the next time I log in. I DON’T WANT TO SHARE. Let it go, 1Password. It’s creepy. While you promise not to look at the passwords, the implication is that you can see the sites we use and the name of our items. No thanks.

Additionally, the desktop app also wants to have full accessibility access on the Mac. This is a bit disconcerting and confusing when the browser plugin does just fine without it). Since I don’t want or need 1Password to fill passwords outside the browser, it’s annoying. Also, 1Password 8 is only available for direct download on the Mac, and I don’t want that—for security reasons I prefer to download (and update) via the App Store.

Our apologies, that definitely doesn't sound right at all. Telemetry is entirely optional, aggregated and de-identified and is just to help us prioritise improvements and new features to build you a better app. Accessibility access just allows us to scan TOTP QR codes, but is also entirely optional.

https://blog.1password.com/privacy-preserving-app-telemetry/

https://support.1password.com/screen-recording/

If you drop an email to support+social@1password.com we'll have a member of the team reach out to get everything working properly for you and get you back to the 5-star experience you've come to expect right away.

First off, I’m just gonna say I never excepted to “love” a password manager. But 1 password has blown me away with its functionality and how easy it is to use. With one caveat that makes it hard to recommend. It’s always asking for my password, like constantly. I work in tech and have done a lot of cybersecurity. I get it. But the app is basically unusable unless you disable every security feature (I have it never log me out, turn off the feature that breaks Universal Clipboard, and basically make every setting as lax as possible). with every security feature off, it asks for my password an acceptable amount of times.

I literally had to add my password to my Apple autocomplete suggestions AND I have it in an unencrypted note AND stored in my iCloud Drive because 1Password can’t ^}*%ing seem to stay logged in for more than 30 seconds. I get that you’re trying to make things “more secure” but you’re really not. I’m about an inch away from changing my password to “123” because of how disruptive it is to use my phone. I should pretty much never have to use anything thing but my biometrics and my phone pin yet 1Password is over here asking for a 37 digit password every 10 seconds. Ugh

Our apologies for the frustration, this doesn't sound right. It sounds like you've already adjusted your auto lock settings, but here's our guide just in case: https://support.1password.com/auto-lock/ You can also change the amount of time between password prompts when using biometrics under Settings > Security > Require password. If you reach out to support@1password.com, someone will be in touch to take a closer look at this with you as well.

This is an excellent password manager. I’ve pretty much used all the major / popular ones and this one honestly makes me feel the most secure and actually seems to work best across devices. An example of that is when you update your password on one device it instantly is updated on all of them. I know that sounds basic but lastpass, Microsoft and apple password managers always seem to have a problem actually doing this which leads to a lot of frustration. It’s also just the best if you use lots of browsers and different types of devices since obviously apple and MS don’t exactly play well together.

I had issues with Face ID not working previously as I’m sure many others experienced. 1Password customer service did everything they could to ensure i was a happy. They listened to and acknowledged the issue helped me with a workaround while they worked on an update for their app. They followed up afterwards on multiple occasions. really just took care of me at every level I’m impressed by their customer service and technical support.

I highly recommend this app and company.

Thanks for leaving us a review. Our devs are aware of an issue with FaceID and 1Password 8, and a fix is coming. You can keep up to date on our releases here: https://releases.1password.com/, and ensure 1Password is up to date by following our guides: https://support.1password.com/update-1password/ If you send a message in to support@1password.com, the team can suggest some workarounds that might help in the meantime. They can also help with the Autofill issue you're having!