2nd & Charles 4+

I like being able to shop from one of my favorite stores online since I live far away from the closest 2nd&Charles. I was given some 2nd&Charles gift cards as a Christmas gift and wonder if it’s possible to use them on the app. I tried ordering my cart with them but there was no option to use them, which I was looking forward to upon downloading the app. Please add a feature to use gift cards!!

I had my account set up in store received an email that said I could download the app and see my rewards progress. So I have downloaded the app and tried to “link my account” after I did that, I tried logging in but received an error saying “customer not found” even after I have linked my account. If I try to link it again, it says my account already exists. I also tried to create an account but hitting the arrow after putting in all my information does nothing. So right now, I’d say that the app does not work at all and only causes headaches due to the endless loop of inability to log in.

So would love to give this app five stars. But no can do. I have purchase 5 times from the store since they have implemented the rewards program. I have zero points. There hasn’t been a time I have left this store paying under 100$ it’s an awesome store. I’ve been to many locations. But not receive the points I’m owed is something especially when there is savings involved. Is there away you can scan receipts into the app. If so I can’t find them. Also the app dosent list as much as their website does. Please fix these problems. As your own cashiers and mangers don’t even have the right answers and will tell you they are having the same problems.