2Number・2e Numéro de téléphone 4+

I had purchased and started using this app back several months ago now and aside from some minor usability awkwardness with regard to new txts and the contact list the app seemed to function adequately. Then yesterday as i was txting a friend about a PC i had built for them the app began refusing to send the txts stating i had violated their terms of use but did not say what the violation was at all. The txt i was sending was ordinary just had words like RAM and PSU etc. i attempted to reword it but it still kept complaining and then it disabled my service completely without explaining how to restore it. I attempted to send a message to their online tech support and got no response at all over 24hrs (this was mid week). I called their phone# in St Petersburg FL and got a recording stating no one was available leave a message, i tried to leave a message and was hung up on abt 30 seconds in. I called APPLE who was very sympathetic and was appalled at my experiences as explained and refunded the last 2 pending ‘credit’ charges the app has done for service (this is not a free service). I have told the app to delete my acct and then removed it. I dont know what is now going on with this app vendor.

Hello! We apologize for any inconvenience caused by the unexpected violation notification and the subsequent disabling of your service without clear instructions on how to restore it. Kindly note that our support team responds to all emails. Our email may have been directed to the Spam folder by mistake. We understand your decision to delete your account and remove the app given the frustrating experiences you encountered. We apologize for failing to meet your expectations and appreciate you taking the time to share your feedback. If there is anything else we can do to address your concerns or assist you further, please don't hesitate to reach out to us at support@bpmobile.com.

Don’t use this app unless you have money to burn! It offers 2 different amounts for 2 different situations! It offers a weekly amount and a yearly amount! I entered the weekly and And was charged thirty something dollars for the year, a week? Then I go out of the app trying to her back in it charged me another thirty something within minutes! Wasn’t even sore I’d like out let alone want it so I’ve tried and tried to reach someone explaining what happened there is no number to call just an email, sketchy.. but nonetheless still haven’t heard from anyone or have I been refunded let alone have I even used the app!!?? Come on you can’t even rate them on the app??? Sketchy !!! I WANT MY MONEY BACK

Hello! We're very sorry to hear about your experience. We apologize for any inconvenience caused. Could you please provide us with more details so we can assist you better? You can reach out to our support team at support@bpmobile.com

Horrible experience in regards to refund though. Be very careful as I have only was going to use the trial to see if I could use the app in a rural area. Sadly, this app did not work for me. I happened to see an invoice saying that I had a subscription. Recently had breast biopsy done and still in a lot of pain. Now being told I cannot have a refund for a subscription that has been cancelled. Not a great experience as an Apple user and only had this phone for a little phone. Beware and do not keep your card on your phone. I have since removed it to prevent any purchases that I did not authorize. Posting so others do not have the experience I had.

Update:
A couple weeks later, I did receive a refund. Still be careful when selecting the trial. Lesson I learned is not to leave any card on file so my phone prompts me if any payment is needed.

Hello! We deeply apologize for the inconvenience you've faced and for the negative experience you had with the refund process. We strive to ensure that our users have a seamless experience with our app and our customer service. Please rest assured that your feedback is valuable to us, and we will take steps to improve the overall user experience based on your feedback. Thank you for sharing your feedback, and we apologize again for any inconvenience you've experienced.