Welcome to the City of Riverside’s 311 App. This app allows you to submit service requests for common things like a clogged storm drain, code violation, removal of graffiti, park maintenance and more. You can also review submitted and closed requests and pay your Riverside Public Utilities bill right from the app.
IN THE CASE OF AN EMERGENCY, PLEASE DIAL 911 AND DO NOT USE THIS APPLICATION. DO NOT USE THIS APPLICATION WHILE DRIVING. Though monitored, this app does not imply or ensure immediate response.
We recommend creating an account so you can access your past 311 submissions and check the status of pending requests. You can use the app without an account but you will not be able to access past submissions nor check the status of a submission.
If you have enabled geolocation services, location information will be sent with photos which have been taken when submitting 311 requests. If you have not enabled geolocation services, you will need to provide the address and cross street of the incident.
We request that you take photos with as much of the surrounding area as possible so that our teams can easily identify the location. You may submit multiple photos. Please do not attempt to take photos while driving.
This app is free from the City of Riverside but your carrier may charge standards rates for use of data.
Bug fixes and performance improvements.
Ratings and ReviewsSee All
Great app easy to use
Great app to report various things. Easy to use. I do wish however I could save my info (such as name, number etc) for future reports because that would save me a lot of time when reporting especially since a lot of times I’m out and about when I come across something.
Could actually be a very good tool to help with problems.
The downfall is two parts one is the app. The other is the city and the lack of response. Not sure if it is someone just closing out complaints instead of actually taking care of the concerns. Even after multiple gun shooting in the area and police only come if called and then it takes so long very long time for them to arrive. The lack of action says more than anything! “Actions speak louder than words”. Or in this case lack of actions. The app is not stable and very difficult to log in on multiple platforms . Hopefully the new representation at city hall can fix this app to actually work.
The only reason it wasn’t 5 stars is because the app doesn’t tell you if the request is being forwarded, or is it being answered, or if someone will be out to pick the trash up, or if the request was even received. Everything else was nice and simple. Thank you.
With Family Sharing set up, up to six family members can use this app.