4me App 4+
Enterprise Service Management
4me
Designed for iPad
-
- Free
Screenshots
Description
The 4me App makes it easy for enterprise employees to request support, and for support specialists to work on these requests when they are on the go.
The 4me App allows its users to:
- Search for knowledge articles (FAQs)
- Submit requests to IT, HR, facilities, etc.
- Track previously submitted requests
- Collaborate with requesters and support specialists
- Resolve requests
- Approve changes
- Work on project tasks
- Receive push notifications
- Add photos to requests and tasks
- Provide feedback on completed requests
- Submit and track time entries
- Report on service quality
4me is an enterprise service management (ESM) solution. It is the only ESM solution that makes it possible for all internal departments, like IT, HR and Facilities, to work together seamlessly with each other, as well as with the managed service providers to which some services have been outsourced. In addition to supporting the ITIL processes, 4me also provides fully integrated knowledge management, time tracking and project management capabilities.
For enterprise employees, 4me is the Self Service app that is always there for them whenever they need some help.
What’s New
Version 1.0.20
- Added support for Switzerland environments
Ratings and Reviews
App Privacy
The developer, 4me, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.
Data Linked to You
The following data may be collected and linked to your identity:
- User Content
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Diagnostics
Privacy practices may vary, for example, based on the features you use or your age. Learn More
Information
- Seller
- 4me, Inc.
- Size
- 9.6 MB
- Category
- Business
- Compatibility
-
- iPhone
- Requires iOS 12.0 or later.
- iPad
- Requires iPadOS 12.0 or later.
- iPod touch
- Requires iOS 12.0 or later.
- Mac
- Requires macOS 11.0 or later and a Mac with Apple M1 chip or later.
- Languages
-
English, Arabic, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, German, Greek, Hungarian, Indonesian, Irish, Italian, Japanese, Korean, Norwegian Nynorsk, Persian, Polish, Portuguese, Romanian, Russian, Simplified Chinese, Slovak, Spanish, Swedish, Turkish
- Age Rating
- 4+
- Copyright
- © 2021 4me, Inc
- Price
- Free