7shifts: Employee Scheduling +4

I don’t know how I was doing it before 7Shifts

Ok so I’m the owner of BOHO Med Spa in Dallas with 5 employees. At first we would just tell people what their schedule was and kept it like that, then we had a mess in when someone asked off and I forgot to fill it. So I used a spreadsheet and everyone had access to it in Google Drive. But I had to manually count how many hours they were working, change dates every 2 weeks and all other head aches that come with manual entry. It was a lot of work. Then my new hire said they use 7Shifts at her other job. 🤯 this has been a game changer for me and is saving me a lot of time managing schedules, hours worked, and time off! And it’s copy and paste!!! You guys have been the best thing that has happened to me in 2020. (Probably because there has been a lot of bad things happening in 2020🤔) Either way, THANK YOU!!!!!

Used to be great

Over the last month, there have been plenty of notification issues. Every time I come in here to report an issue with the notifications, it says it needs to update. The first time the toggle would not stay on for push notifications and for the first time ever, I started receiving text messages. Spent days playing around with different ways of setting the notification settings to keep the toggle turned on for push notifications. I couldn’t figure it out, so I came here to report a bug with the app but I see that there’s an update, so I update the app. Now the push notifications toggle will stay on, but I’m still receiving the text messages and not any of the push notifications. The setting is supposed to work where if you have push notifications turned on, you’re not supposed to receive text messages. I updated the app again today and am still not receiving the push notifications. I saw that support reached out to another person on here having the same issues stating that they will help them set up their notification settings. It’s not that we need help setting up the notifications. There is a bug that is causing the push notifications to not work and I could not find a way to report the issue with the app without leaving a review.

Resposta do desenvolvedor ,

Hello, thanks for taking the time to let us know about your experience.  It would be great if you could reach out to us at support@7shifts.com.  This way we can track your concern and assist you in making sure it's working correctly again.  Looking forward to hearing from you!

Could be much better, near perfect

I love your apps (7punches, 7tasks, 7shifts) and the ideas behind them, I just don’t understand why it’s 3 different apps and not just one !!!! Having to have 3 different apps to do simple things is not convenient at ALL. You guys could compete a lot better I think against other apps if you grouped all of yours into one and that way you’d get a lot of people interested. Here’s a idea: in the 7shifts app you can simply get rid of the messaging tab at the bottom and turn it into a round section in the top right corner, and it stays in that corner no matter what tab you’re in so it’s easy access (kind of like the account tab in the top left corner) and in its place at the bottom you should put a 7punches tab (put the app logo there but just the fist) put the section there next to the shifts tab to clock in and out and do all the other things you can do with 7 punches and instead of a notification tab at the bottom turn it into a 7tasks tab (put the app logo there but just the check mark) by bringing all the functionality from that app and move the notification tab into a section somewhere in the account tab or something similar. It’s just a few ideas but that would make so much more sense and you would only need one app to do all these things which would be so much better and you wouldn’t lose any functionality cause they’d all be brought over into one app.

Resposta do desenvolvedor ,

Thanks for taking the time to share these thoughts with us! Feedback like this that comes directly from our users in the field is extremely valuable, and we will make sure the details of your requests are passed to our product team.

Please don't hesitate to reach out with any further suggestions; we love to hear from you!