AARP SafeTrip‪™‬ +4

I have been using the app for about a month and a half now. It has greatly helped me improve my driving skills. The one main reason I give it three stars is because I have come across numerous areas where they have had the speed limit listed incorrectly. I have written numerous times and been found to be correct on what the speed limit actually is as opposed to what I was nicked for in the rating. i’m trying to use it as a gauge to see whether I want to activate it with my insurance company but the inaccuracy makes it difficult for me to determine.

Hi Vinnie. Thanks much for the review and the feedback. We're always working to make AARP SafeTrip better and reviews like yours help.

Happy to hear that you feel like the app is helping you behind the wheel. :-)

I just want to respond to a response about a review and the answer the developer gave. It was concerning privacy issues about having to have the location setting on your phone set in always on instead of while using. Here is the response: "In order to properly track your vehicle's speed and movement, AARP SafeTrip needs access to sensors in your phone that allow it to see your phone's location. We reason we ask for access to location "all the time" is so the app user doesn't have to remember to open the app and grant AARP SafeTrip location access before every trip." My response to that is, if you can build an app with this technology, cave you simply have a notification sent to the user when they are starting to use the app to turn location to always on? Seems kind of like a lame excuse to me.
As for the response below, that app is continuously running in your phone detecting everywhere you go whether you are walking are driving with someone else. This is a MAJOR privacy issue. It sounds like you the developer needs to get on top of this and quit making excuses for it.

Hi, Cavatti01. Thanks for your suggestion. One reason why we wouldn't want to send a notification to someone once SafeTrip detects vehicle movement is because in order to see the notification and activate location services, we'd be asking the user to look at his/her phone while driving -- which is a risky driving behavior that we wouldn't want to encourage.

Users are welcome to turn off location services for AARP SafeTrip after each trip concludes. However, they will need to remember to open up the app and re-activate location services before they start their next trip.

Speed limits in this app are not current they have almost all the roads I travel at 25 MPH all of them that I have been dinged for speeding are 45. I have tried customer service and they are no help if they can’t ‘verify’ so if the map databases haven’t been on a road since they built the road or had the limit at a different level it’s sorry and all they say is to lie and tell the app that I’m not the driver. This isn’t designed very well so I’m going to ignore it from now on

Hi Debbie,

Thanks for your feedback. We've reached back out to you via our support email channel to provide a little more explanation about speed limits and the resources the app uses to establish them. We're always willing to make an adjustment if we can find (via various mapping programs) that the app is in need of an update.

We appreciate you using SafeTrip and for providing us with an opportunity to make the app better!