Acacia Energy 4+

SmartGridCIS, LLC

    • 1.9 • 14 Ratings
    • Free

iPhone Screenshots

Description

Acacia Energy gives you the power to quickly and easily manage your account in our easy to use new app. Download and register your account today to check your balance, pay a bill, track usage, and contact customer care. Quick. Easy. Done!

Quickly See Your Balance – Instantly see how many days and kWh remain on your account.

Easily Make Payments – Easily locate your balance and make a payment with a few simple clicks.

Track Usage – Check usage history and trends with graphs and average usage to ensure you have the electric you need to get you through the month or project future bills.

Stay Alert – Receive important notifications when your account balance is low or a payment is due.

Manage Account – Edit your account contact information, or view your plan details, important dates and saved payment information.

Get in Touch – You can easily reach our support team by chat, text, phone, or e-mail for any assistance you may need!

In order to use this app, you must be an existing customer of Acacia Energy with a Texas address for service and a Smart Meter. Existing customers that need assistance with this app or their service can call 877-997-2946.

© Copyright 2016 Brooklet Energy Distribution LLC DBA Acacia Energy. REP # 10137.

For Terms of Service, historical pricing, TDU charges, and your rights as a consumer, please visit www.acaciaenergy.com

What’s New

Version 2.1.1

Support for multiple locations on the usage history functionality.

Ratings and Reviews

1.9 out of 5
14 Ratings

14 Ratings

Matt G Texas ,

Too many inconsistencies with actual usage

Too many inconsistencies with usage one day it says u used average cost per day is $22 other next day it jumps to $30 a day average this is impossible I added an additional $30 to my account it showed my actual balance was $84 and when I added the $30 then it immediately dropped to $54 is this company stealing money A federal audit would be required to many inconsistencies with actual cost kilowatts per hour and what they’re charging per day i’ve only been with this company three weeks and I see some scamming going on and I don’t like it. furthermore their app is not real time I have noticed that you really don’t know what your balance is until your lights are off feeling very frustrated with this light company

mfranklinwhodat ,

Acacia is a Horrible electric company

They constantly cut the power off and if you if you don’t get the lights paid on before aCertain time that day. They leave you and your family in the cold with a bit of the electricity all night. I’ve asked numerous times for what kilowatt per our rights and paying and they won’t give them to me. I have five rental properties are bills paid and I paid lights on they constantly cut them off!!!! I am changing electricity companies do not use them...

Gabbz91 ,

0 Stars If Possible

If being frustrated is your thing, this is the app for you. Luckily i get both email and text messages from them. The app is completely useless! It doesn’t let you sign in, it says “account number invalid” when you can go online and login just fine. It doesn’t load when it does let you sign in and it overall just doesn’t function. If I could give 0 stars i would but I can’t so owell. VERY DISPLEASED!!!

App Privacy

The developer, SmartGridCIS, LLC, has not provided details about its privacy practices and handling of data to Apple. For more information, see the developer’s privacy policy.

No Details Provided

The developer will be required to provide privacy details when they submit their next app update.

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