Academy Sports + Outdoors 4+

I purchased a product that was out of stock in my area. When I received the item, the main piece was missing and the instructions were for a completely different product. Guess what? The item is no longer on sale. Even as I am typing this, I’m getting irritated. This field they give us to type in has a midnight background and black text. Nice job Academy. I’d fire the pro responsible for this mess. Anyway, they’ve lost a customer. Sorry if there are any typos, I can’t really see this. The Rolla store is where my order came from. I’d look into the stellar hiring practice at that location if it were my company.

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Searching couple specific brands so decided to toggle “hide out of stock” items in order to make the list more manageable (& they’re OUT OF STOCK anyway!). Even after sorting various ways, out of stock items are STILL being shown. INCLUDES OUT OF STOCK — ONLINE, SET +NEARBY STORES, ALL OF THE SIZES + ALL OF THE COLORS. ❌
Also tried on the website, same thing. Even more inconvenient than the list of thousands of items that came up—that also include items by OTHER brands than your selection BUT apparently Academy thinks you won’t notice (?)—is that you decide you want to purchase so click that item only to discover it’s out of stock when the item comes up. INCLUDES OUT OF STOCK — ONLINE, IN STORE, ALL OF THE SIZES (even the seldom ordered XXXS or XXXXL are out of stock & some items only have 1 size listed AT ALL-that’s out of stock) and yep, ALL OF THE COLORS. No all of the items didn’t JUST miraculously sell out when I began the search, as that would be HUNDREDS of items over 10 + searches within the Academy app AND main website, over a course of several weeks. So no. **The conclusion—too little time for this nonsense when alternate stores do not have this same issue.**

Hi, we're sorry to hear that and we would love to take a look at the issue. Please reach out to our customer support team at Customerservice@academy.com.

First time I ordered from here & it was so so, ordered a knife, 2 men’s sandals, 3 packs of under armor socks & a knife sharpener. Delivery was fast BUT one of my items which was the knife sharpener was returned & used before I bought it, the box was stapled & I would’ve been fine with that BUT it was used where you can see it was used, they should’ve said that & maybe gave a discount on an open used item so the customer at least knows & decides if he/she wants a used item, not cool for any customer especially for a first time customer for them to go through a so so experience & 2nd was they gave me the wrong size on 2 of the 3 packs of socks. I like this website & the deals they have especially with the free shipping are good so it’s fine but hopefully they will let customers know when something is used especially when it shows that it’s been used. So I gave it a 3 stars because for that but I will be shopping here again because they have nice products & reasonable prices.

We are sorry to hear that, we appreciate you sharing the issue you experienced with the orders. For issues with your order or to provide feedback about an order, please contact us at Customerservice@academy.com. We will gladly follow up with you. Thanks