AccessTicket 12+

Name: AccessTicket
Rating: 1.1 (27 reviews)
Author: Primavera Sound, S.L.

Door to Primavera Sound

Primavera Sound, S.L.

- 1.1 • 27 Ratings

- Free

iPhone Screenshots

Description

Primavera Sound has created this application so that you can access the most awaited events quickly and without queues.
Register, add your ticket and enjoy.

May 2, 2024

Version 3.0.26

Ticket adding process improvements

1.1 out of 5

27 Ratings

Terrible customer service

Had an issue with one of my tickets and needed help retrieving it, granted it was my fault but to think that this is an ongoing issue and I’ve been waiting 10 days for a solution, even asking for alternatives is ridiculous. I’ve had to ask the person who was “helping” me twice if there was an update to the situation and both times they’ve seen the response and simply choose to ignore my message. Even when they did respond to my initial question the response was horrifically passive aggressive. I understand that they have other matters to attend to but taking 10 days to resolve an issue is absurd and the behaviour displayed by the staff member is unprofessional. Not to mention this app in general does not make sense and to me feels quite unnecessary.

Missing transfer option with last update

There is no longer an option to transfer tickets from Dice. Multiple friends are stuck. Fix it!

Using credit?

It seems next to impossible to use the credit. Will the update fix this and preserve access?

The developer, Primavera Sound, S.L., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.