Accounts 3 Checkbook 4+

Can’t share from account 3 to partner account 3

After installing accounts 3, I cannot share a transaction from my Accounts3 to my partners, newly installed accounts 3. Been using accounts 2 for many years with no problem. Now that I have the two new accounts 3, when I try to share from my Accounts3 he tried to put it on my partners old accounts 2. When she deleted her accounts 2 app, when I try to send her a transaction, it indicates there is no destinations for the transaction. I tried to send. I am regretful that I installed accounts 3, unless you can give me a solution to where I can share transactions from my Accounts3 app to her Accounts3 app. Please respond ASAP. I have a lot of data that I do not want to lose. SADLY AS A SATISFIED USER OF ACCOUNTS 2, I HAVE TO SAY WITHOUT A CUSTOMER SUPPORT REP TO TALK TO ON A FLAW ON THE ACCOUNTS 3 APP, I HAVE TO SAY I REGRET INSTALLING IT WITH NO WAY TO GO BACK TO T ACC 2 APP. I will gladly change my rating if someone will contact me and help me resolve this issue.

I’m sending this again. I really did like the Accounts 2 app, but there isn’t any advantage to Accounts 3. Since the app developer doesn’t respond, I feel that there is very poor or no customer service. I noticed that there are other reviews that have not received a response.

Possibly a decent product, terrible customer service.

Developer Response ,

Thanks you for reporting this issue. We have fixed the problem related to transaction sharing. However the Accounts 3 app needs to be on both devices for it to work. Transaction sharing between Accounts 2 and 3 is not supported.

So far so good, a couple of recommendations

I’m switching over from CheckBook Pro by Plasm on my Mac as I’m moving to an iPad for all my computing. This app is really easy to set up and use. A couple of suggestions: When choosing which account to use in the dropdown, it would be helpful for the first account listed to populate. right now, you have to scroll down and back up to the first account for it to populate which is annoying. One feature I really like about my prior checkbook was the ability to schedule recurring expenses so they populate in the account register. This gives you a view of cash flow, which this app doesn’t seem to provide, unless I missed it - another option would to create a cash flow report that shows a chart AND the listing of future recurring revenue and expense transactions (with the ability to choose how far out you want to look). This is an important feature that I will cancel and seek a refund - what’s the point of having a checkbook if you can’t see what your future cash flow looks like? I’m still working through this as a new user and will come back if I learn anything else. Lastly, there should be a feature to be able to upload my prior app’s check register so all my historic transactions show up in this app so I’m not starting today as a new beginning. I’m losing all that history.

Database not transferring.

I wish to move the database from Accounts2 on my iPhone SE over to Accounts 3 on my new iPhone 12 that has a different Apple ID. I believe this prevents me from using the ‘Local’ transfer option so I have tried doing it using Mail Drop. The email arrives on the new phone just fine along with the download link and I can download the Accounts2 database file by tapping that link. Once the download is complete I can then tap the link again and my new phone gives me the option to select which app I want to open the database in. I select Accounts 3 by tapping the icon. I then see that the Accounts 3 app imports the data base (its 94MB and it seems to happen EXTREMELY fast, so I am suspicious if it actually did anything). Then the app informs me that I need to exit and restart it. When I do that, the app restarts and gives me a message that it is initializing the database. Once it is complete there is nothing shown. None of my check register transactions are shown. None of my accounts are there, nothing…. Can anyone help?

Developer Response ,

Hope you were able to resolve this transfer issue between different iCloud accounts using the Mac’s Finder app.