Screenshots

Description

The Accu-Chek Connect App puts diabetes management tools in the palm of your hand. Features of the app include:
• Automatically transfer blood glucose results from supported Accu-Chek wireless meters – no more written logbooks.
• Get help with insulin doses with Accu-Chek Bolus Advisor. (Where available - prescription required)
• Automatically share data and access additional tools with Accu-Chek Connect Online personal account. https://www.accu-chekconnect.com
• Share your diabetes information with your healthcare team via your Accu-Chek Connect Online account, email, or text message.
• Easy to read graphs help identify trends and patterns.
• Advanced logbook options including: meals (size, carbs, or calories), food images, insulin, exercise, medications, blood pressure, weight, health state, and notes.
• Apple Health integration
Before installing the latest app version, it is recommended to back up your current data from the Settings menu in the App (Settings > Data Sharing > Backup).
The Accu-Chek Bolus Advisor feature must be activated by your healthcare provider with appropriate information needed for set-up and use.
The Accu-Chek Connect diabetes management app is intended as an aid in the treatment of diabetes. The Accu-Chek Connect diabetes management app provides for electronic download of blood glucose meters, manual data entry, storage, display, transfer, and self-managing of blood glucose and other related health indicators which can be shown in report and graphical format.
If you need further help with this application, you can find your country’s Accu-Chek customer support contact information at www.accu-chek.com.
Compatible Devices
https://tools.accu-chek.com/documents/dms/Accu-Chek_Connect_App_Supported_Devices.html

Connect App Instruction Manual:
https://tools.accu-chek.com/documents/dms/Accu-Chek_Connect_App_Instructions_for_Use_US.html
Version 2.1.10
© 2020 Roche Diabetes Care
Manufacturer:
Roche Diabetes Care GmbH
Sandhofer Strasse 116
68305 Mannheim, Germany
www.accu-chek.com
ACCU-CHEK, ACCU-CHEK CONNECT, and ACCU-CHEK GUIDE ME are trademarks of Roche.
APPLE, APPLE logo, APP STORE, IPAD, and IPHONE are trademarks of Apple Inc.

What’s New

Version 2.1.10-US

•Miscellaneous bug fixes.

Ratings and Reviews

2.0 out of 5
668 Ratings

668 Ratings

PDXWX ,

Many great features, but unreliable app

I really like all the features available in the app.
However, 2 big problems:
1.) App crashes frequently. The app all of the sudden disappears while using it and requires a restart of the app. Mostly it crashes right after I touch the screen to select anything in the app.
2.) The Bluetooth connection requires the app to be open before it can transmit any data to the app. Sometimes even when the app is open, it will not transmit. I have had to remove the meter from IOS Bluetooth, remove the paired device from the app, and then re-pair the meter to both IOS and to the ACCU-CHEK App.

And I have 1 request for future updates- it would be so great if this app was able to send my data directly to a message in the Epic MyChart software at the Doctors office. I know this would probably require some work with the Epic people as well as my provider’s (Providence) developers.
I have a monthly phone call with the Providence Clinical Pharmacist to review my diabetic meds and my glucose readings. This requires me to send my numbers and data over to the Pharmacist before our phone call. Since I can only attach a picture to MyChart messages, I need to take screenshots of the Trend Table View in the ACCU-CHEK app.

Thank you

Developer Response ,

To best answer your questions, we would like to forward your message to our product specialists who are better equipped to handle any concerns, questions and inquiries about all of our software products. If you prefer to call us, you can do so anytime at 1-800-628-3346 M-F 8:00 am to 8:00 pm Eastern. We will be happy to assist you 32386918

Me12106 ,

Pretty Good

So far i am enjoying the app. I like that it can connect to my meter and grab the numbers, so that i can see them on my phone. I do wish you would add more insulins to the list my Tresiba is not listed. It would be great if you could also add a food look up for adding carbs like a lot of other apps do. That would make monitoring my health easier. I know my insulin doses it would be great if we did not need the advisor to see the amount we need; It would just make life easier I wouldn’t have to leave the app to calculate. This would just life with diabetes easier. Of course people should not depend on this but as i have stated it would be easier and make for an awesome app. I know some app offer these this but if this app could offer all this in 1 that corresponds to my meter it would once again be awesome.

Developer Response ,

Dear User, thank you for your comment. We will route your suggestion to our product design team.

djnails ,

Mostly unreliable but useful when it works

As my title says this app is useful when it is working. The glucose readings are tracked and synced with my iPhone XS Max. However, the app crashes and closes often. But the biggest problem I have is syncing the meter with the app. I often need to delete the app, reinstall it and re-sync the meter with the app because the meter stops syncing with the app. I have become use to this failure so it’s just normal to me. I WOULD NOT recommend this product to anyone looking to sync their meter with this app. If you are just looking to track your glucose level and keep it stored in your meter then this product is very good. But it’s just the opposite if you want to sync it with an app to get more reports and charts at your fingertips.

Developer Response ,

To best answer your questions, we would like to forward your message to our product specialists who are better equipped to handle any concerns, questions and inquiries about all of our software products. If you prefer to call us, you can do so anytime at 1-800-628-3346 M-F 8:00 am to 8:00 pm Eastern. We will be happy to assist you. 32537882

App Privacy

The developer, Roche Diabetes Care, Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Health & Fitness
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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