Accushield Mobile 4+

Name: Accushield Mobile
Rating: 2.5 (70 reviews)
Author: Accushield

Accushield

- 2,5 • Оценок: 70

- Бесплатно

Снимки экрана (iPhone)

Описание

Keep your residents, staff, and everyone who enters your community safe and secure with Accushield Mobile.

Accushield Mobile works with the Accushield Kiosk to enable a fast, touchless sign-in and screening experience at senior living communities and skilled nursing facilities. This version of the app is designed specifically for staff member, healthcare/service provider and family/guest sign in/sign out. If you need technical assistance with signup, please contact your senior living community or skilled nursing facility.

Accushield Mobile enables senior living communities and skilled nursing care facilities to easily apply sign-in safety protocols for the well-being of their communities.

Benefits of using Accushield Mobile:
- Answer questions and submit/verify required documentation set by your senior living communities and skilled nursing facilities to improve community safety.
- When you arrive at the Accushield Kiosk, scan your mobile QR code to sign in, scan your temperature at the kiosk, and print a name badge all without having to touch the kiosk screen.
- Receive tailored information about your senior living communities and skilled nursing facilities latest safety and health protocol.
- Rate your experience through a customer satisfaction survey on your way out.
- Answer questions from one account, even if you are connected to multiple senior living communities and skilled nursing facilities using Accushield Mobile!

How to use Accushield Mobile:
- For Staff: When you first open the app, verify that you are a staff member at an Accushield community by entering your mobile number and receiving a verification code via text. NOTE: Each staff member using the app must have their mobile phone number saved in their Staff Member Account within the Accushield Dashboard.
- For Family/Guests and Healthcare/Service Providers: When you first open the app, verify that you are a family/guest or healthcare/service provider at an Accushield community by entering your mobile number and receiving a verification code via text. NOTE: Family/Guests or Healthcare/Service Providers must have at least one previous Accushield Kiosk sign in capturing their mobile phone number before using Accushield Mobile.
- Before you arrive at the Accushield Kiosk, in Accushield Mobile click Sign In to answer your community’s custom screening questions and generate a unique sign-in QR code.
- Once you arrive at the kiosk, scan your QR code from your mobile device to begin the sign-in process.
- Your verified name badge shows that you have completed the kiosk sign-in and screening process.
- When you are ready to leave the community, click Sign Out to generate your sign-out QR code.
- Scan your sign-out QR code at the kiosk to complete the sign-out process.

9 июл. 2024 г.

Версия 2.5.8

Minor updates to improve usability.

2,5 из 5

Оценок: 70

Mixed review

I love that I can sign in relatively quickly when coming to see my family in assisted living. However, I dislike that I can’t edit my profile to remove a facility I no longer visit, and I also dislike that there is a red notification dot on the application tile on my iPhone that won’t go away. The “support” link on App Store doesn’t actually take me to a place where I can ask for help with these issues. Despite all that … if you’re visiting family in a facility that uses this system, yes you should download this app.

Hi, thank you for your rating and the great feedback. We would love to help figure out what is going on with the red notification icon. As time permits, please contact us at
techsupport@accushield.com or 800-478-5085 ext. 204 so we can get some more information from you.

We look forward to hearing from you!
Accushield Support

Bad user case testing: “Everyone has a phone” NOT!!!

This app does not permit you to alter your stored profile. The folks at the senior living facility (SLF) don’t know how to change the name associated with a mobile number.

My wife helped our young child sign in at a SLF. She had to put in a phone number, so she used her phone number and the child’s name. Later, she attempted to sign herself in, but because she used her phone number to sign our child in, the badge always prints with our child’s name for both of them.

There is no way to change this name.

I installed the app to try to see if it would permit the profile data to be changed. It does not.

How do you use the AccuShield system with people who don’t carry phones or families with young children? Think about it.

Horrible app

At Home page the app states there’s a new version on the app and suggests updating. Ummm no I have the latest version. It saved my name and number but will not do anything else. Nothing!!! Cannot find any option to go farther than the home page. Doesn’t prompt me to answer questions as described in the App Store. I think they need to work a lot more on this app before releasing to the public. Very frustrating!!

Hello, we are sorry for the inconvenience the pop up caused in our app. We were able to fix the issue on 7/10. However, if the issue persists for you please reach out to us at techsupport@accushield.com so we can assist further.
Thank you, Accushield Support.

Разработчик Accushield указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.