• The Ace Retailer Mobile Assistant (formerly titled Ace Ordering App) is a mobile application designed exclusively for Ace Hardware retailers. It has been enhanced to include more functionality designed to improve the employee experience giving them easier access to information and reducing steps and clicks. This app provides mobile capabilities to search, evaluate and order product as well as the ability to manage orders and more.

• Additional app features:
o View item information by entering a SKU or UPC and confirm available quantity in your RSC.
o View Item sales and purchase history.
o View item level Ace pricing information as well as competitor pricing (when available).
o Build a basket for multiple items or quickly submit an “Express Checkout” for easy ordering.
o Enable “Multi-Store” for easy ordering across your entire chain or a subset of stores within your chain.
o Enhanced logon screen includes a Forgot Password option to reset your password.
o Enhanced landing page with multi-store selector and Shopping Cart header icon.
o Fulfill AOS Orders app used to progress your orders from anywhere in your store. Create Custom delivery routes for all orders placed through Ace or the ACENET Assembly & Delivery app.
o Lookup orders by Last Name, AOS order number, or the ACENET Assembly & Delivery order number.
o Complete your delivery and capture the proof of delivery by taking a photo or customer signature.
o View delivery routes through a map view with delivery markers for all required deliveries.
o Ace Convention section provides all your showing ordering options.
o Zebra TC51/56 Profile Integration to allow for seamless scanning of UPC and or shelf tags.

What’s New

Version 3.15.09

This release includes updated Track My Truck messaging and general application bug fixes.

Ratings and Reviews

3.8 out of 5
48 Ratings

48 Ratings

Tkburkett ,

Some suggestions

I’d like to have a refresh button for QOH.
I’d like an easier way to navigate going from online orders to being able to scan a product on the shelf.
I’d like to see replacement SKUs on this app.
I’d like to have an option to turn consecutive scanning on or off. Sometimes when I try to scan a barcode, it doesn’t work so I have to type a SKU in and in that case I have to go through extra steps and wait for loading to cancel the barcode scanner to get to where I can type a SKU in instead.
Rating freight deliveries crashes when I try to take pictures of poorly packed Omnis and try to submit. My app will crash.
A copy of the green bar or manifest on this app would be a game changer.
A section to create personal lists that only I can see instead of my whole store being able to see in the shopping baskets.
An option to add a SKU on back order like you can on the website.
A way to check stock reserve and delete stock reserve like on the website.

Hardware TVB ,

Must have after a conversion

The most useful tool I have after our conversion from True Value to Ace. Search engine could use a little better filter (like by fineline) but it’s good enough to get you close. What I love is that our Epicor communicates every night with Ace’s system and give you QOH, Loc, and cost. This is very useful to us after we converted and remodeled to help us get closer to our product that we KNOW we have, but are having difficulty locating. It’s a great benefit also when checking prices or doing a quick rain check order for your customer so that you can’t forget later. Love this app.

MAGGhoul ,

Great tool needs one updated feature though

I would first off like to say it's very useful for ordering merchandise for our store though, it would be great to have a refresh option as the computer has so you could see your QOH. It would be much helpful if we could see what we have when we are in the back of the store and don't have a computer close by.

App Privacy

The developer, Ace Hardware Corporation, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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