Acuity Scheduling 4+

New update

The card information was updated & so was the glitch however the notification was never fixed, even with the new updates I still don’t get any notifications when there is an appointment. I deleted the app & reinstalled it & was still unsuccessful. Im not sure what my other options are because it no longer shows up in my notifications applications ever since i updated the acuity app.

The issue was fixed. However in the midst of that the notifications stopped working. I am no longer alerted when a client books an appointment. The app does not show up in my notifications center anymore once I’ve updated it. What can i do now? Thank you There customer service is amazing There is a glitch in the system. Now it won’t allow me to take cArd transaction after I’ve updated the the latest version. It keeps saying there is no microphone or bluetooth connected but nothing changed on my end besides the updated version of acuity. I used it the day prior to take card transactions and it worked.

Developer Response ,

Thanks for your feedback! This will be resolved on an upcoming version of the mobile app, which is currently pending release. If your app is set to automatically update, you will receive this update as soon as it's available. You can contact us at support.squarespace.com for further details. Please let us know how this goes in an updated review.

Updates are bringing the company down

The beauty of the version I’ve been using for years was its graphic simplicity, clarity and ease of use. Ever since square entered the picture it seems like every upgrade makes things unnecessarily complicated, messy and frustrating to use. Why mess with something that works? The latest version has the days dynamically slide whether you want them to or not and doesn’t give you the option of seeing the whole week. It makes it jerky and and prone to mistakes in what you are selecting. Also why do we now have to scroll through 24-hours when before it limited the view to your operating hours which makes sense. These stupid changes are making the app unwieldy and unpleasant to use. The only reason I am not continuing to use the older version is that for some equally stupid reason they removed a great feature—I used to be able to press a clients phone number and get a pop up of options to voice call or sms. Why they limited it to just voice calls is unfathomable. If you’re going to ruin the upgrade at least preserve the functionality of the previous version. I never thought I’d consider leaving Acuity but it’s rapidly going downhill and user experience is deteriorating. I have referred so many colleagues to this company. Now in all honesty I can’t recommend it without reservation. Get the old design crew back and get rid of whoever is responsible for these idiotic “flaming logo” moves.

Best booking app Ive used!

I run a photography business and I wanted to find a solution for client booking and management. This has definitely solved most of my issues. It works seamlessly with Facebook and Instagram business accounts by adding a booking button that takes clients straight to the scheduling page. Also if you use Squarespace as a website host, Squarespace is now partnered with Acuity and you can add a booking page to your website just by copying and pasting your scheduling page link into squarespace.

Only reason I did not give Acuity 5 stars is because there are still a few key things missing. It still needs a way to add products/services to sell without having clients select a date & time frame for it. So if people would like to just got to your site and buy extras, or an item, or a service they can just add it to their cart. But there is currently no cart option. Also there is no straight through way to confirm appointments. I feel as though if a client wants to request a date and time for a service I should be able to either confirm, change, or deny their request. That is currently not an option. Although there is a workaround but it is just too much work especially if you already have your services set up.