Addison Lee: Taxis & Couriers 4+

Name: Addison Lee: Taxis & Couriers
Rating: 4.6 (67 reviews)
Author: Addison Lee PLC

Addison Lee PLC

- 4.6 • 67개의 평가

- 무료

설명

Experience everyday luxury with Addison Lee! Book one of our taxis, minicabs, or couriers whenever you need them, whether it's on-demand or up to twelve months in advance. Choose from our eco-friendly electric vehicles or iconic black cabs to suit any occasion.

Download Our Taxi App and Request a Ride with Addison Lee!

Over 7500 Vehicles, Including: Taxis, Minicabs, People Carriers, Accessible Vehicles, Courier Services and Executive Vehicles

On-demand: taxis in under 10 minutes in central London

London's most sustainable taxi and minicab company

Prebook up-to-12 months in advance

Airport rides with flight tracking

Business & personal accounts

We deliver parcels too with London's largest same-day courier fleet

24/7 Customer Support

Addison Lee: London's Premium Taxi App

We Guarantee:

Service: Whether you prioritise style, space, accessibility, or affordability, Addison Lee helps you find the perfect solution for your needs, whether you’re requesting a ride for one or need a parcel couriered.

Safety: Your safety is paramount. Unmatched driver safety standards and co-designed driver training in partnership with UN Women.

Business Accounts: Seamlessly manage corporate travel with flexible invoicing and priority services.

Licensed; by Transport for London: The only large operator in London with a full 5-year license.

Customer satisfaction: with a Trust pilot score of 4.2

Driver Ratings: Review and rate drivers in the app.

The boring stuff....

By downloading the App from this website or clicking on the "Accept" button below you agree to Addison Lee’s Terms of Trading (the “Terms”) which can be found at http://www.addisonlee.com/terms being incorporated in and forming part of all contracts for the provision of Services. The Terms include, in particular, a privacy policy and limitations on liability.

2024년 7월 15일

버전 8.28.0

Thanks for using Addison Lee. We update our app regularly to improve your Addison Lee experience and services.
Here’s a summary of what has changed in version 8.28:

Bug fixes and internal improvements

Any questions? Tap Support in the app menu to explore our most frequently asked questions, or contact our 24/7 UK based customer support team.

4.6/5

67개의 평가

Best service!

Drivers are always on time (often a little early), they are courteous and know their way around. The fee is set when you book so you know exactly how much you will pay. Cars are really clean. My daughter recommended them to me and she was right!

Not a great app, but an excellent car service

First of all, the service that Addison Lee provides is excellent. Unfortunately, it's not reflected in the ease of use or features on the app itself.

The app doesn't allow one to see reservations unless they were booked through the app, and even then, it's not easy to figure out how to find them. Even more annoying is that notifications come in and disappear and are not easily retrieved through the app. Finally, I could not find a way to find a phone number to call Addison Lee.

Perhaps some of these difficulties were because I just got them off of the long flight, but I think the app needs some serious rework.

Good afternoon, I am sorry to hear you have experienced issues with our app. Please email to customerrelations@addisonlee.com so we could assist you further.

No confirmation number sent

Cannot load app because unable to get confirmation number on a US phone. Technical help required. (And yes, I received all other texts to me from other persons, just not AL)

Hello, I'm very sorry to hear this. Please send an email to customer.relations@addisonlee.com and provide the email address and contact number you have used, the team will then be able to give you your confirmation code.