Addison Lee – Global Car Service
Enjoy a more premium car service in minutes with Addison Lee.
Book a professional car on-demand, or schedule a car ride up to three months in advance. Whether you need a taxi or black car service to get across town, or an airport shuttle to catch a business flight, you can rely on Addison Lee as a reliable alternative to get you to your destination in style.
Download the Addison Lee car app today and experience smooth travel with our executive car service and your own private driver. From New York to Boston, Chicago to New Jersey, we are dedicated to providing business class travel that goes beyond a regular cab company, wherever you are.
So, sit back, relax, and enjoy your ride with Addison Lee. We are always at your service.
Why choose Addison Lee over another taxi app?
Signing up is a quick and easy:
Simply download and register using your email address. The system will automatically associate you with your existing account or create a new account for you.
• Manage your bookings at the touch of a button.
• View all existing car reservations.
• Effortlessly handle new, changed and cancelled bookings with real-time pricing.
• See upcoming and live reservations instantly.
• View historical trips including completed and cancelled journeys.
Track your trip every step of the journey:
• Track your driver’s arrival and we’ll notify you when they have arrived at your pick-up location.
• Using the latest technology, we ensure that when travel plans change, we can too.
• Your trip status includes all the details of your private driver.
• Let us know how your ride was and rate your driver.
We have introduced a new workflow when manually searching for a pickup, destination or stop location. No more toggling between Street and Airport. Enter the search criteria once and be presented with all options. And, we patched an intermittent issue where the only available Scheduled Pickup Time is set to four hours in the future.
We are thankful for your app reviews. Your feedback reminds us to stay focused on ensuring an excellent experience and quality customer service.
Ratings and Reviews
Non-trivial to get any value from this app
We've taken AL several times and (until tonight) we're quite happy doing that (tonight they didn't track arrival and the driver was late, but arguably not the fault of the app), but I'm not sure what it takes to make our reservations actually show up in this app. You have to book it *from* the app? A reservation number is certainly useless. Anyway, I personally see no value of the app, so I think it would be dishonest to give it a rating raising its average, but if you do [get value from it] good on you.
Easy to book. Drivers very professional and on time. Cars were clean. Much better than the local car services
High quality experience from start to finish
The app is simple to use and takes very little time to complete a booking. What I love about the app and Addison Lee is they are everywhere, nationally and internationally. The cars are always clean and the drivers very courteous. Definitely my car service of choice.
With Family Sharing set up, up to six family members can use this app.