AEP Ohio 17+

Name: AEP Ohio
Rating: 2.8 (138 reviews)
Author: American Electric Power

American Electric Power

Разработано для iPhone

- 2,8 • Оценок: 138

- Бесплатно

Снимки экрана (iPhone)

Описание

Welcome to a better way to manage your account with our customer mobile app. You can view and pay your bill, report an outage, check outage status, manage your accounts, view billing history, and more! Use the "Remember me" feature to make login a breeze. Everything is now at the touch of your fingertips.

Features include:

OUTAGE INFORMATION
- Report a power outage
- Check outage status and track restoration progress
- Easy access to view outage maps in your area

ACCOUNT MANAGEMENT
- Choose "Remember me" to skip logging in each time you use the app*
- View your real-time account balance, payment due date, and balance details
- View and download your bill (PDF)
- Pay immediately for free from your bank account
- Make automatic or scheduled payments
- Other ways to pay (credit/debit card, in-person, by phone)
- Switch between multiple accounts

ENERGY USAGE
- Compare how your current usage compares to last month or the same time last year

SETTINGS
- Enroll in and manage your paperless billing
- Add or delete your bank accounts
- Enroll in and manage billing and outage alerts

*Logging into the AEP Ohio app requires an active account that is registered online at AEPOhio.com

26 сент. 2024 г.

Версия 1.19.2

This release includes minor bug fixes and performance enhancements.

2,8 из 5

Оценок: 138

App has Issues

I recently moved back to Columbus and was glad to know AEP was my provider. The app had been strong/useful in the past making my on the go life easier when it was time to pay my bill. However since downloading the app in September I have had nothing but issues with logging in/reminders resulting in a missed payment(because the reminder feature didn’t save via website, though all information was showing saved as recently as 3-5 days ago). Whenever I try to log onto the app is doesn’t recognize me...which also happens to be true with the website currently. I have tried re-downloading the app several times as well as typing credentials in one keystroke at a time to insure accuracy...the app is a bust but the website will sometimes log me in.

Cannot make payment

If you’re supposed to be able to make payments using this app, I don’t see Wear or Howell. You can view your bill, see how much you owe, but you cannot make a payment, it shows you all the payment options, it even makes you think that you can add payment information to make a payment, but you can do none of these things on this app, that is why I gave it to stars.
Please fix
If you guys can fix these things, the app will get a higher rating for a lot of people. Columbia Gas, you can view your bill there and pay your payment on the application. You cannot do these things for American electric power. The electric company needs to do better. Put some effort into this application.

After an update the app now works!

The app is finally working after an update or two. Nice to see the devs reach out in regards to the issue. Seems to be resolved now and I have no issue opening and logging in.

I do however wish there was a section that showed outages...in addition to the report an outage feature.

Sorry to hear about this experience. We had some back end difficulty with our services on May 24/25. Please try it again. We’re thankful for your feedback and we apologize for any issue this caused you.

Разработчик American Electric Power указал, что в соответствии с политикой конфиденциальности приложения данные могут обрабатываться так, как описано ниже. Подробные сведения доступны в политике конфиденциальности разработчика.