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Ratings and Reviews
My favorite hotel website
I use agoda almost exclusively because it’s the easiest to use with the best photos, info and filters. Would be awesome if I could book two different kinds of rooms at once. I recently booked a room for my parents at the same hotel with myself and my husband. My parents can afford a nicer room and I had to go through the checkout process twice because agoda won’t allow you to choose two different classes of rooms at the same time. Just a little annoyance. Also, I’d be so happy if we could sort hotels based on how highly people rate them. We can only do it based on price or hotel star rating. Stars aren’t nearly as important to me as customer satisfaction. Even if these things don’t change I’ll be a loyal customer, though. Thanks for having my back over and over, agoda!!!
Hidden fee. Extra fee is not shown when shopping a hotel to make the hotel to be cheaper on this app comparing with other app. It is hard to write a review on this app to be posted. Your review on this app must be reviewed by Agoda and may never posted if Agoda reject when your issue is related to Agoda too. Never admit Agoda false and always through issues to others that costs a problem. This app is not on customers side. Quick reply, but no real resolution to be resolved. If you book this app and pay up front, you will never be refund; even though, it is not your false after booking. If refund, booking fee remaining kept. Better to stay a way this app. If you book on this app, only book for one night. Don’t ever book more nights on this app. If you failed to arrive the first night, all booking nights will be cancelled and no refund to be given. It makes no sense to cancel all booking nights when paid upfront and fail to arrive a first night. The posted room on the app may not the same picture room at the hotel. Better to see in person before booking on the app.
The room was very nice and clean when we moved in. the next day the bed was made but not neath The pillows were on the floor the trashcan had not been emptied the coffee ingredients had not been replenished the water had not been replenish the dirty towels have been removed but no fresh towels had been added none of the shampoo amenities had been replenished I called housekeeping after we had gotten back to the room and seen the condition and they said someone would come back up and take care of it for two hours has passed and no one had showed we were leaving for dinner and I asked one of the ladies that had the med cart out in the hall if she would be able to Help us put our room back together she was lovely and more than willing to finish completing our room
- Agoda Company Pte. Ltd.
- 316.5 MB
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- Age Rating
- Rated 4+
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