AHNJ On the Go 12+

When I click on the icon to add insurance card to my Apple wallet nothing happens, it’s as though there is no functional button.
Operating iOS 12.4 on iPhone X

The app crashes frequently. It sometimes will not load at all. It looks like you can do a lot in the app but when you actually click on those buttons the app either crashes or gets stuck on a loading screen. Sometimes when you click the button it takes you to a blank page. I checked on the website as well, those pages are just blank. For the most part you still need to log onto the website on a computer to see anything relevant. All in all probably the most useless health insurance app I’ve had yet, which makes sense when you consider the type of health insurance they provide.

I have two major problems with the app, one being I cannot see my payment history it only tells me what is due and at that it’s not too clear. Then my second problem is when I try to look up my medication. I’m a diabetic so I was looking up pen needles, that’s the name of the needle for my insulin pen and the app was telling me they couldn't find anything that matched. So then I put in the exact name of the item and still no match, I think the search element could use a major upgrade. Other than these two things I think the app is pretty well made.