AIA Connect / 友聯‪繫‬ 4+

AIA International Limited

Designed for iPhone

    • 4.1 • 71 Ratings
    • Free

iPhone Screenshots


AIA Connect is a mobile application for AIA Hong Kong & Macau customers to stay connected with AIA by being kept informed of messages related to policy and/or customer services, managing insurance policies any time anywhere and effective searching for hospital / doctor information to cater for all aspects of insurance needs of the customers.

Key features include:
1. Support fingerprint and facial recognition login
2. Connect new insurance policy
3. Online transactions – change of contact info, e-advice / ebank-in / FPS registration, electronic contract acknowledgement, withdrawal, policy loan, funds switching/allocation, claim submission, eDocument and transaction records
4. Online enquiry on accounts / policies, investment portfolios, and financial planner/service contact information
5. Timely push notifications and inbox messages related to policy & customer services, premium, claims, doctor booking
6. Panel hospitals / doctors search, My eCard (electronic medical card) and online doctor booking
7. Online claim submission for accidental & medical insurance, group insurance and travel insurance
8. Online claim history and status review
9. Wallet – Vitality Rewards, Premium Coupon
10. Link to Chatbot

AIA Connect wants to be with you every step of your health and wellness journey. This app reads your health and fitness data from Health app (HealthKit), and helps you keep track of your progress on the go. Use this app to check your AIA Vitality Points and Status, track your workouts and even monitor your weight and BMI.

Health App Integration :-
AIA Connect reads your health and fitness data from the Health app (HealthKit) and shows them in a user friendly way, it calculates the calories burnt for activities like walking, biking, swimming, etc. and rewards points based on your exercise.
Here’s what you can do with the AIA Connect app:
• Check your AIA Vitality Points and Status on the go
• Submit your health assessment results and earn points
• View your recommended and/or active health goals
• Link your fitness device (e.g. Fitbit, Garmin and Polar) or free app (e.g. Apple Health) to AIA Connect to earn points when you exercise
• Track workouts by entering the details of your exercise sessions and see how many calories you’ve burned
• Track your weight over time
• Calculate your body mass index (BMI) and assess if you are within the healthy range
• Calculate the calories burned during a workout using the Calories burned calculator as it measures calories burned for activities such as walking, biking, swimming, and cycling.

The AIA Connet is provided on an “as is” basis without any warranty of any kind, including without limitation all warranties of merchantable quality, fitness for a particular purpose or any other warranty whether expressed or implied. To the extent permitted by law, these warranties are exclusive and there are no other express or implied warranties or conditions including warranties or conditions of merchantability and fitness for a particular purpose.

AIA shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of revenue, loss of data or data use, loss of business and/or loss of anticipated savings. AIA’s maximum liability for any damages arising out of the use of AIA Connect whether in contract or tort (including negligence) or otherwise, shall be limited to the re-supply of the AIA Apps.

Note: “AIA” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).

What’s New

Version 4.355

Thank you for using AIA Connect! We are constantly improving our services and to enjoy the enhanced experience, you are highly recommended to turn on Updates.
Updates include:
- Improve page loading fluency
- Other minor bug fixes and enhancements incorporated

Ratings and Reviews

4.1 out of 5
71 Ratings

71 Ratings

蜜蜜哥 ,


The interface has improved quite a bit and is a lot better than i expected. Job well done!

Developer Response ,

Thank you for your feedback. We hope you would continue to enjoy our service.

yu.gary ,

Awful APP

I’ve never written a review for an APP before but this has got to be the worst APP I’ve ever used. It’s impossible to login half of the time, the Vitality data never syncs and are always wonky. The APP messes up on 30% of my exercise data and messes up my monthly rewards. Given how large AIA is, this APP is really written on budget and formula written on the backend of the API are amateur level. This APP was definitely launched without bug checking. FIX THE APP!!!

Developer Response ,

We are very much concerned about the situation you mentioned, and are sorry for the frustration it has caused to you. To facilitate the following up of your case, please email us your contact details to, or call us on (852) 2232 8282 (for Hong Kong) or (853) 0800 315 (for Macau).

Maylie ,

Latest version can’t work on WiFI

Since updated the latest version, the app can’t work with my home WiFI only at cellular mode. It seems something wrong!!!!!

Developer Response ,

We are very concerned about the situation you mentioned, and are sorry for the inconvenience it has caused to you. To facilitate the following up of your case, please email us your contact details to, or call us on (852) 2232 8888 (for Hong Kong) or (853) 8988 1822 (for Macau).

App Privacy

The developer, AIA International Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

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