AIA+ HK 4+

AIA International Limited

AIA International Limited

Designed for iPhone

    • 4.6 • 299 Ratings
    • Free

iPhone Screenshots

Description

The AIA+ mobile app for AIA Hong Kong and Macau customers helps you to manage your insurance, submit and track claims, enjoy AIA Vitality and much more!

Key features include:
- Pay your insurance premium and view policies, coverage and account value
- Submit and track the progress of your medical, accident, and travel claims; and check claim balance
- Find network doctors and access health services
- Earn and redeem fabulous rewards with AIA Vitality and AIA Points
- View and transfer ePremium coupons
- Learn about the latest AIA products and offers

View and manage your AIA insurance policies and accounts
- Quickly pay your insurance premium
- View your insurance policies, coverage details, account value, and MPF balance

Submit and track your claims
- Submit a medical, accident or travel claim
- Track the progress of your claim and receive status notifications

Access health and wellness services
- Find network doctors and healthcare service providers
- View your medical or AIA Vitality membership card
- By reading your health and fitness data from Apple HealthKit, you can do health assessments, track your daily steps and accept challenges to earn rewards with AIA Vitality

And more!
- Register or update an account with your mobile number instead of login ID
- Log in with face recognition, fingerprint recognition, or password
- Earn and redeem fabulous prizes with AIA Points
- View and transfer your ePremium coupons
- Learn about the latest AIA products and offers

WARRANTIES, DISCLAIMERS AND EXCLUSIVE REMEDIES

The AIA+ mobile app/ web version is provided on an “as is” basis without any warranty of any kind, including without limitation all warranties of merchantable quality, fitness for a particular purpose or any other warranty whether expressed or implied. To the extent permitted by law, these warranties are exclusive and there are no other express or implied warranties or conditions including warranties or conditions of merchantability and fitness for a particular purpose.


LIMITATION OF LIABILITY

AIA shall not be liable for any indirect, incidental, special, punitive or consequential damages, loss of profits, loss of revenue, loss of data or data use, loss of business and/or loss of anticipated savings. AIA’s maximum liability for any damages arising out of the use of AIA+ whether in contract or tort (including negligence) or otherwise, shall be limited to the re-supply of the AIA Apps.


Note: “AIA” herein refers to AIA International Limited (Incorporated in Bermuda with limited liability).

What’s New

Version 5.1.1

We are constantly improving AIA+ functionality and customer experience.

Updates include:
- New feature of pre-authorization submission
- New challenge in AIA Vitality and new feature of Wellness module
- New AIA Points missions and rewards
- Doctor list, new product and services information updated
- Other minor bug fixes and enhancements incorporated

Ratings and Reviews

4.6 out of 5
299 Ratings

299 Ratings

winnie ws ying ,

My mobile app not performing since 4 days ago

I couldn’t open the app (it only shows front page) since 4 days ago. I deleted it and re-installed but still can’t login to the page. I installed the app to other mobile device and it is working. Any suggestions please?

Developer Response ,

Hi Winnie, sorry for the frustration. There were users facing similar issues and they could resolve it by switching to WIFI/mobile network. We suggest trying this option. If problems persist, please email us your contact details to hk.customer@aia.com, or call us on (852) 2232 8888 (for Hong Kong) or (853) 8988 1822 (for Macau).

蜜蜜哥 ,

Experience

The interface has improved quite a bit and is a lot better than i expected. Job well done!

Developer Response ,

Thank you for your feedback. We hope you would continue to enjoy our service.

W2BRachel ,

Easy to use

Very use to use

Developer Response ,

Hi W2BRachel, thank you for your feedback. We hope you would continue to enjoy our service.

App Privacy

The developer, AIA International Limited, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Health & Fitness
  • Financial Info
  • Contact Info
  • User Content
  • Identifiers
  • Usage Data

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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