Air France Play 12+

When the app works, it's a great service, but it often doesn't recognize my bookings so I have no available credits, or if it does recognize them, the downloads don't complete half the time. And since the last update four days ago, I can't even log in, I just get error message DAL-227.

I received an email from Air France telling me that getting this app would enhance my long-haul travel. So I downloaded it the night before I was to leave for France. Tapped on the app to open it and my iPhone crashed—black screen of death. The next three hours were completely awful as I tried to restart it over and over with no luck. My phone eventually recovered but I lost a lot of information and I had to retrieve it before my flight left the next day. I immediately deleted the app.

Go ahead and get this app if you’re desperate for unnecessary stress and want to risk the chance of traveling without your phone in a foreign country.

This app is extremely buggy.
Downloads fail most of the time with the error message “Sorry... something went wrong. Please try again. (MIL- - 1001)”.
When downloads do succeed, the magazine is sometimes nowhere to be found under the kiosk, like if the download actually never happened.
Very disappointing as it is a great idea to provide digital magazines for the flight but it just isn’t working in this current version of the app.