Description

Make travel effortless with the Air NZ mobile app:

• Have real-time flight info at your fingertips with up-to-date gate and seat info, boarding and departure times, and more.
• Turn your phone into your ticket. Scan your mobile boarding pass to print checked bag tags at the kiosk, board your aircraft, and if you’re eligible, enter the Air New Zealand lounge.
• You can hold up to 9 boarding passes for your group or family under the same booking. Bookings with infants cannot currently be supported.
• Check-in online, from anywhere, and use your boarding pass straight from the app or send it to Apple Wallet.
• Notifications remind you of key flight information, and let you know if anything changes – you’ll never miss a beat.
• Don’t queue for coffee – order from your phone and we’ll let you know when it’s ready to collect.
• Quick links in to book or change flights on the fly.
• Stay organised – add flight details to your calendar, and share them with others.
• Know what to pack, with weather notifications for your destination.
• Track your Airpoints Dollars™ and Status Points balances, view your benefits and latest activity, or access your digital Airpoints card straight from your phone, plus find Airpoints Partners to help you earn Airpoints Dollars every day.
• Get great deals on the go – check out the Best Fares section.
• Receive offers for travel related goods and services we think you might find interesting and relevant.

Things not as effortless as they could be? We’d love to hear your suggestions or issues - use the ‘Help and Feedback’ menu to see your options.

By installing and using the Air NZ mobile app you agree that you have read, understood and agree to our Website and Mobile App Terms of Use at https://www.airnewzealand.co.nz/website-terms-of-use and our Privacy Policy at https://www.airnewzealand.co.nz/privacy.





Note - Continued use of GPS running in the background can dramatically decrease battery life.

What’s New

Version 3.90.0

• Technical updates to keep the app running smoothly
• Bug fixes and minor enhancements for an even better app experience

Ratings and Reviews

2.7 out of 5
77 Ratings

77 Ratings

BobbieMcN ,

Need info, but hard to read on iPad

I want this app because I need the information it provides. But it is hard to read. In portrait mode, the opening screen display is too big to fit on my iPad display, so I can’t see everything that is there. And I can’t get the screen to display in landscape mode at all, so either way, it is hard to see and read the information. I will only use this app when absolutely necessary.

Jachim82 ,

Skycouch

My husband, 2 others and I were traveling on a 15 hour flight back home from New Zealand. We kept seeing advertisements all around for sky couches. This looked like a good option. But we could not find anywhere online for option to upgrade or what the price difference even was. We asked at checkin if both couples could be upgraded to sky couches and how much the upgrade would be. As the lady at the desk asked her coworker I heard her coworker say, “just tell them no.” The lady finally came back and said that we could have one sky couch. We had to go to ticket sales to get new boarding passes and pay for the one. I asked again at the sales desk if we could possibly get two. Again I was told no. When we were seated on the plane we were seated in a row of seats that had the sky couch bench. But another person was seated in the row with us. But the plane was not full. After we took off. The man sitting in our row moved and we had to row to ourselves but were not allowed to use the sky couch. Why are you advertiser so much if you are not willing to sell them??

wochenschau ,

Awful handling of transit passengers from the US

For some inexplicable reasons, AirNZ forces transcontinental travellers to purchase separate tickets which include AKL as the only transit point, while explicitly disallowing those who purchase such tickets from boarding in North American departure points such as LAX. If this is it, the travellers would have no complaints... However, ther are further confusing and otherwise contradicting communications being circulated via internet “word of mouth”, purportedly from some sub-branch of AirNZ reservations department. The bottomline is AirNZ has done a woeful job in communicating a clear and consistent message to travellers via a uniform customer-facing channel. The refusal to let passengers who have been forced by AirNZ to buu two separate tickets for the same itinerary is particularly baffling, especially given NZ government’s granting of transit visa regardless of the number of tickets present for the transit flight via AKL.

App Privacy

The developer, Air New Zealand, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Purchases
  • Location
  • Search History
  • Identifiers
  • Usage Data
  • Diagnostics

Data Linked to You

The following data may be collected and linked to your identity:

  • Purchases
  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Search History
  • Identifiers
  • Usage Data
  • Sensitive Info
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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