Airalo: eSIM for travel & data

Name: Airalo: eSIM for travel & data
Rating: 4.6 (98123 reviews)
Author: Airalo

Stay connected anywhere

Only for iPhone

Free · Designed for iPhone. Not verified for macOS.

98K Ratings
Age Rating

13+
Years
Chart

#49
Travel
Developer

Airalo
Language

EN
+ 49 More
Size

231.6
MB

iPhone

Buy, activate & manage your eSIM easily with Airalo, with coverage in 200+ destinations. Pick from flexible data packages or go Unlimited. No roaming fees, no fuss. With an eSIM from Airalo, get connected the moment you arrive at your destination, without worrying about roaming fees, SIM card hunting, or untrustworthy airport wifi. Airalo is the world’s first and largest eSIM marketplace. Browse eSIMs in 200+ destinations — including Unlimited data packages in over 120+ destinations. What’s an eSIM? An eSIM is a digital SIM built right into your phone. No physical card, no fuss. Browse data packages, buy, install, and get online — all directly from the app. Choose from any one of Airalo’s eSIM plans and packages: - Local eSIMs for single-country trips, starting from just $4 USD - Regional eSIMs for multi-country adventures across Europe, Asia, Latin America, and more - Global eSIMs covering 160+ countries in one install — with data, calls, and texts - Unlimited eSIMs for when you want peace of mind without having to worry about your data usage How it works (it's really this easy) 1. Install the Airalo app 2. Choose your eSIM plan based on your travel needs (location, fixed GB or unlimited data, number of days) 3. Buy your eSIM 4. Install the eSIM directly on the Airalo app 5. Turn on your eSIM and get data as soon as you arrive in your new destination Track your usage in real time, manage multiple eSIMs in one place, and top up on the fly — because plans change, and we help you adapt to them. PS: If your device supports keeping two lines active at the same time, your original SIM can stay active, so you never miss a call or a 2FA code from home. Just make sure Mobile Data and Roaming are strictly assigned to your Airalo eSIM to prevent unexpected charges from your domestic carrier. Why choose Airalo for your eSIM? - Our core values are: Empathy, Ownership, Innovation, Trust, Growth, and Customer First. We embody these values in everything we do: from our work culture to how we treat our customers. We give back, whether it’s donating to disaster relief funds or to other causes that matter, worldwide. - We are fully transparent about our product, including the fair usage policy and data cap for our Unlimited data packages. - Over 30 million travelers trust us to keep them connected across 200+ destinations. Why travelers love Airalo: - Quick and efficient multi-lingual customer support - A wide range of flexible and affordable eSIM plans across destinations, timeframes, and data packages - Unlimited eSIM data packages with no hotspot limit - No hidden fees or surprise charges - eSIM options for calls, text, and phone numbers - Easy top-up FAQs Can I use my SIM card at the same time as an eSIM? - Yes, most devices allow you to use multiple SIMs and/or eSIMs simultaneously. You can keep your primary line active to receive text messages, calls, and 2FA authentication (just remember that these will be subject to roaming fees). Do Airalo eSIMs come with phone numbers? - Yes, we offer both options. Some of our eSIMs come with a phone number that includes data, calls, and texts, while others are data-only packages designed purely for internet connectivity. You can easily check which features are included in the plan's details before purchasing. Can I make phone calls and send text messages with an Airalo eSIM? - Yes, if you choose an eSIM that specifically includes data, calls, and texts. For data-only eSIMs, you won’t be able to make traditional phone calls or send SMS, but you can still use internet-based apps like WhatsApp to stay in touch seamlessly. Privacy Policy airalo.com/more-info/privacy-policy Terms and Conditions airalo.com/more-info/terms-conditions Need help? We're at support@airalo.com, or find your topic at airalo.com/help Learn more about Airalo: airalo.com and join our community @airalocom on TikTok, YouTube, Snapchat, Facebook, LinkedIn, and @airalo on Instagram.

Ratings & Reviews

4.6

out of 5

98K Ratings

It’s great to be connected!
03/15/2023
fred83838
I bought a new iPhone SE last fall and my physical sim from my old phone was fighting with an eSIM that I must have downloaded from my carrier so I had no phone service. I went to my service provider to find out what was wrong and they reinstalled the eSIM and told me to wait 24 hours for it to become active. 24 hours later there was no change. I ended up removing my SIM card and I now had a phone that worked. That got me interested in eSIMs since I saw ads about using them in other countries. I had a trip to Australia and New Zealand coming up but still wasn’t sure they would work. None of my traveling friends used them.After being in Australia for 5 days living on public WiFi and trying to do Geocaching Adventure Labs I decided $14 wasn’t too much to lose so when I got to New Zealand I signed up and downloaded my first eSIM. It installed right away and after turning a few things on or off I was ready to go. When we got back to Australia for a few days I bought the Australian eSIM which I should have done right away. I was traveling with 4 other people and became the go between since I was the only one connected. I told them next time we take a trip we will all have an eSIm. I have a trip to Switzerland coming up and my husband will be getting a new iPhone so he can have an eSIM too and be connected.
It’s great to be connected!
03/15/2023
fred83838

I bought a new iPhone SE last fall and my physical sim from my old phone was fighting with an eSIM that I must have downloaded from my carrier so I had no phone service. I went to my service provider to find out what was wrong and they reinstalled the eSIM and told me to wait 24 hours for it to become active. 24 hours later there was no change. I ended up removing my SIM card and I now had a phone that worked. That got me interested in eSIMs since I saw ads about using them in other countries. I had a trip to Australia and New Zealand coming up but still wasn’t sure they would work. None of my traveling friends used them.After being in Australia for 5 days living on public WiFi and trying to do Geocaching Adventure Labs I decided $14 wasn’t too much to lose so when I got to New Zealand I signed up and downloaded my first eSIM. It installed right away and after turning a few things on or off I was ready to go. When we got back to Australia for a few days I bought the Australian eSIM which I should have done right away. I was traveling with 4 other people and became the go between since I was the only one connected. I told them next time we take a trip we will all have an eSIm. I have a trip to Switzerland coming up and my husband will be getting a new iPhone so he can have an eSIM too and be connected.
Airalo: After Over a Year
06/07/2023
Kissycatkitten
As an early adopter and huge advocate of Airalo, I thought it was finally time to share my thoughts. Compared to when the app first came out, it is much less buggy and works more seamlessly. I would say in 2023, 5/7 times data works and 3/7 times data works flawlessly or well. The customer service team used to be amazing and tight knit a year ago, now it’s very slow and difficult to receive help. They return to you a week or more later with an attitude when you no longer need their help and just want a refund because your E-sim completely would not work (most people only vacation for that long or at least need help within that period. I’m not going to wait a over week to access my 1-3 gb of data). Obviously, this process is something that has limitations based on your phone and isn’t an easy feat to start with but I definitely don’t rely only on Airalo anymore, T-Mobile or Google Fi provide strong alternatives. The prices can be a bit steep compared to local plans when you look at buying more than 5 gb of data but it offers convenience. They have a lot of options for countries but would love to see more options per country. This app at the time revolutionized things, now it’s just an average offering on the marketplace. Definitely disappointed in how things have been trending recently. Still use this app when in a pinch but it often doesn’t work as I expect and I hope it turns around soon. Keep in mind it does not work if you have a network locked phone.

Developer Response
Hi there!We're sorry to hear that you've been experiencing issues with the app. We appreciate your feedback and are constantly working to improve our service. We apologize for any inconvenience caused by our customer service team and we assure you that we are taking steps to improve the response time. In any emergency, please send us a chat message through your App or our website - we will help you as soon as possible. That is the fastest way to reach us. We hope you will give us another chance and look forward to serving you better in the future.
Airalo: After Over a Year
06/07/2023
Kissycatkitten

As an early adopter and huge advocate of Airalo, I thought it was finally time to share my thoughts. Compared to when the app first came out, it is much less buggy and works more seamlessly. I would say in 2023, 5/7 times data works and 3/7 times data works flawlessly or well. The customer service team used to be amazing and tight knit a year ago, now it’s very slow and difficult to receive help. They return to you a week or more later with an attitude when you no longer need their help and just want a refund because your E-sim completely would not work (most people only vacation for that long or at least need help within that period. I’m not going to wait a over week to access my 1-3 gb of data). Obviously, this process is something that has limitations based on your phone and isn’t an easy feat to start with but I definitely don’t rely only on Airalo anymore, T-Mobile or Google Fi provide strong alternatives. The prices can be a bit steep compared to local plans when you look at buying more than 5 gb of data but it offers convenience. They have a lot of options for countries but would love to see more options per country. This app at the time revolutionized things, now it’s just an average offering on the marketplace. Definitely disappointed in how things have been trending recently. Still use this app when in a pinch but it often doesn’t work as I expect and I hope it turns around soon. Keep in mind it does not work if you have a network locked phone.
Developer Response 06/12/2023
Hi there!We're sorry to hear that you've been experiencing issues with the app. We appreciate your feedback and are constantly working to improve our service. We apologize for any inconvenience caused by our customer service team and we assure you that we are taking steps to improve the response time. In any emergency, please send us a chat message through your App or our website - we will help you as soon as possible. That is the fastest way to reach us. We hope you will give us another chance and look forward to serving you better in the future.
Useful with some quirks
08/28/2023
Ria.DJ
Update: Airalo has gotten back to me with some suggested items such as a global SIM which can be used. I’ll try them out. I’ve used this on two trips so far, one to Germany and another to Japan (I live in the US). iPhone 14 pro max has no sim slot so I’m stuck using eSIMs. The good is that you will get data connectivity. I had no problems activating the eSIM and using them. Everything worked ok and even my US provider worked via cellular data. Pricing is ok. Not great but ok. But this app has an appeal to those who want an easy on-ramp to getting connected to many countries. Now the quirks. In Tokyo Japan it connected only at 4G. Not even LTE, but 4G, as in 3G that is labeled as 4G. This was with SoftBank. That’s fine for google maps and other stuff but it’s not very fast. The other eSIM app I used, Ubigi connected via 5G and was pretty fast. You don’t get a native in country sim in some cases. This mostly won’t matter but it could mess with geofencing and geolocation via IP. For example in Japan my eSIM was from Singtel and as such some apps thought I was in Singapore. In Germany it used a SIM from Play (Poland) and some apps thought I was in Poland. The final quirk is that for each country you need to install the eSIM. Some apps like Ubigi just let you install one eSIM and just add in data packs. This one you need to install a SIM for each country. If you travel a lot you could end up with a lot of eSIMs.

Developer Response
Hi there! We want you to know that we appreciate your feedback. It will allow us to resolve any problems and help us improve our services. We are proud that you have selected our company as your service provider. We now have a new Global eSIM: https://www.airalo.com/global-esim. The Global eSIM covers 130 countries and is installed only once.It allows Data, Calls, and Texts. We look forward to helping you stay connected on all your future trips to come!
Useful with some quirks
08/28/2023
Ria.DJ

Update: Airalo has gotten back to me with some suggested items such as a global SIM which can be used. I’ll try them out. I’ve used this on two trips so far, one to Germany and another to Japan (I live in the US). iPhone 14 pro max has no sim slot so I’m stuck using eSIMs. The good is that you will get data connectivity. I had no problems activating the eSIM and using them. Everything worked ok and even my US provider worked via cellular data. Pricing is ok. Not great but ok. But this app has an appeal to those who want an easy on-ramp to getting connected to many countries. Now the quirks. In Tokyo Japan it connected only at 4G. Not even LTE, but 4G, as in 3G that is labeled as 4G. This was with SoftBank. That’s fine for google maps and other stuff but it’s not very fast. The other eSIM app I used, Ubigi connected via 5G and was pretty fast. You don’t get a native in country sim in some cases. This mostly won’t matter but it could mess with geofencing and geolocation via IP. For example in Japan my eSIM was from Singtel and as such some apps thought I was in Singapore. In Germany it used a SIM from Play (Poland) and some apps thought I was in Poland. The final quirk is that for each country you need to install the eSIM. Some apps like Ubigi just let you install one eSIM and just add in data packs. This one you need to install a SIM for each country. If you travel a lot you could end up with a lot of eSIMs.
Developer Response 09/07/2023
Hi there! We want you to know that we appreciate your feedback. It will allow us to resolve any problems and help us improve our services. We are proud that you have selected our company as your service provider. We now have a new Global eSIM: https://www.airalo.com/global-esim. The Global eSIM covers 130 countries and is installed only once.It allows Data, Calls, and Texts. We look forward to helping you stay connected on all your future trips to come!
Cost effective for international travel!
06/03/2024
LJJ7
Very happy I found out about Airalo on a Paris Facebook page. Would have spent $10/day with my internet plan! I suggested it to my daughter who travelled to England and Scotland for 10 days. Her boyfriend installed it for her no problems. When it was my turn to install it on my phone, I wasn’t quite so fortunate. I thought I’d botched it and couldn’t tell if it had actually installed. I spent the better part of the day via emails going back and forth with customer service. I’d give them five stars for the app if that experience had been better. In the end I finally got someone who directed me to see that it actually was on my phone. The next day I installed it easily on my husbands phone. When we landed in Paris, turned our phones on following the instructions I’d received and got us both connected with no glitches. Have been using it for four days now. Funny thing is I can only text other iPhone users but can WhatsApp anyone else I want to connect to. Another thing though is that I can’t send email, but can receive it. I’m not sure this has anything to do with Airola as it seems to be a problem with my outgoing Charter email service. I just haven’t had the time to deal with it and sending email on this trip doesn’t really matter.

Developer Response
We appreciate your detailed feedback and are glad to hear Airalo has been cost-effective for your international travels, despite some installation challenges and email limitations. We're delighted to know you and your family are enjoying seamless connectivity!
Cost effective for international travel!
06/03/2024
LJJ7

Very happy I found out about Airalo on a Paris Facebook page. Would have spent $10/day with my internet plan! I suggested it to my daughter who travelled to England and Scotland for 10 days. Her boyfriend installed it for her no problems. When it was my turn to install it on my phone, I wasn’t quite so fortunate. I thought I’d botched it and couldn’t tell if it had actually installed. I spent the better part of the day via emails going back and forth with customer service. I’d give them five stars for the app if that experience had been better. In the end I finally got someone who directed me to see that it actually was on my phone. The next day I installed it easily on my husbands phone. When we landed in Paris, turned our phones on following the instructions I’d received and got us both connected with no glitches. Have been using it for four days now. Funny thing is I can only text other iPhone users but can WhatsApp anyone else I want to connect to. Another thing though is that I can’t send email, but can receive it. I’m not sure this has anything to do with Airola as it seems to be a problem with my outgoing Charter email service. I just haven’t had the time to deal with it and sending email on this trip doesn’t really matter.
Developer Response 06/05/2024
We appreciate your detailed feedback and are glad to hear Airalo has been cost-effective for your international travels, despite some installation challenges and email limitations. We're delighted to know you and your family are enjoying seamless connectivity!

Carry-On Only Edition The best trips involve less time lugging bags through customs and more time lounging at the cabana. In this app update, we packed light, but we packed right. Here’s what’s new: - Fresh country artwork to spark your wanderlust before you even pack a bag - New currency support for MXN, BRL, ZAR, and THB to ensure a smoother, more familiar experience globally - Improved alternate payment options, like PayPal, making checkout as easy as scanning a mobile boarding pass - Upgraded behind-the-scenes compliance so everything passes inspection without a pat-down

Version 2.21.0 6d ago

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:
- Identifiers
- Usage Data
Data Linked to You

The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
- Identifiers
- Usage Data
- Diagnostics
Data Not Linked to You

The following data may be collected but it is not linked to your identity:
- Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supported Features
- Dark Interface

Information

Seller: Airgsm Pte. Ltd.
Size: 231.6 MB
Category: Travel
Compatibility: Requires iOS 17.0 or later.

iPhone
Requires iOS 17.0 or later.

Mac
Requires macOS 14.0 or later and a Mac with Apple M1 chip or later.

Apple Vision
Requires visionOS 1.0 or later.
Languages: English and 49 more

English, Albanian, Arabic, Armenian, Azerbaijani, Bosnian, Bulgarian, Croatian, Czech, Danish, Dutch, Estonian, Filipino, Finnish, French, Georgian, German, Greek, Hebrew, Hindi, Hungarian, Indonesian, Italian, Japanese, Kazakh, Korean, Kurdish, Kyrgyz, Latvian, Lithuanian, Macedonian, Malay, Norwegian Bokmål, Persian, Polish, Portuguese, Romanian, Russian, Serbian, Simplified Chinese, Slovak, Spanish, Swedish, Thai, Traditional Chinese, Turkish, Ukrainian, Urdu, Uzbek, Vietnamese
Age Rating: 13+

13+

Learn More

Developer Website

Privacy Policy

Supports

Wallet

The simplest way to get all your passes in one place.

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Airalo: eSIM for travel & data

Ratings & Reviews

It’s great to be connected!

Airalo: After Over a Year

Useful with some quirks

Cost effective for international travel!

What’s New

App Privacy

Data Used to Track You

Data Linked to You

Data Not Linked to You

Accessibility

Supported Features

Dark Interface

Information

Supports

Wallet

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