iPhone Screenshots

Description

Aircall is an easy to use, cloud-based phone solution with features built for a better kind of conversation. Get VoIP set up in seconds and start 
a conversation anywhere in 
the world today.

No hardware. No headaches.

The Aircall softphone fits inside your existing workflows with easy, one-click integrations, connecting CRM systems, helpdesk solutions, and other essential apps.

Accelerate productivity with a powerful dialer and collaborative features:

● International numbers
Claim local numbers for your business in 100+ countries -- even if your team works a continent away.

● Shared contacts
Create and share selected contacts with your team so everyone can follow the conversation.

● Assign and comment on calls
Assign a call to a teammate or add context with a comment and the call will pop up on their to-do list.

● Call transfer
Transfer a call to any of your teammates in one click. You can also transfer to the most qualified teammate. Know who's available and who's not before transferring the call.

● Call recording
Review call recordings to help confirm details, monitor quality and guide training sessions.


Sign up for Aircall today

If you have any feedback or questions, please visit our Help Center or email our Support team for assistance.

What’s New

Version 5.3.2

Aircall has released new features for password reinforcement and authentication which may require users to log out and log back in.

Ratings and Reviews

2.5 out of 5
80 Ratings

80 Ratings

Tolyaaaaaa ,

After two years with them I left

I signed up to Aircall when we had an office team of 4 and it allowed us to use Twilio sip trunk to send texts to Front since Aircall doesn’t support SMS. It was alright at first but the cost was always higher than others. They do have a 3 user minimum as well.

The problem was their phone app was buggy and they have lots of missed calls. The phone app didn’t always ring and had to be opened every day to make sure it rings. Still got a lot of missed calls and crashes. Their support is subpar at best but not as bad as Toky. Recently they updated their iOS app to the “new and improved” version but it it’s 10x worse. It constantly logs you out. It is very laggy. It takes a 3-5 seconds of wait time before you can switch between tabs.

They took away multiple features and you can no longer save contacts in the iOS app nor do you have separate screens for call History and missed calls (or to-do). They completely botched it up and I left them as of yesterday.

Lee Schmidt ,

Worst app ever. Stay far away from Aircall (2 yr user)

I’ve used Aircall for two full years now, and the entire time has been a frustrating experience. Not only with the mobile app, but poor customer support, and a product team that adds and removes features on a whim with no advanced warning. I would not recommend anyone rely on Aircall for your business. After 2 years I’ve had enough, with the final straw being that they just removed the “to-do” feature with absolutely zero warning. I relied on this as a critical feature, and now BOOM it’s gone. This is a really bad company overall, and just have gotten their millions in funding from investors who don’t know any better. Stay away from Aircall.

P.W. Chango ,

Incredible product and app

Aircall makes my day so much more efficient. I use it with my Front instance, and it is also tied into my Salesforce license. This means that any communication, in any channel is already logged and categorized without any effort. Even better- calls are routed to me specifically because of the geographical area they are from, which eliminates a lot of busy work and manual handoffs. While this had some bugs earlier in the year, I haven’t experienced anything in months.

App Privacy

The developer, Aircall.io Inc., indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Linked to You

The following data may be collected and linked to your identity:

  • Contact Info
  • User Content
  • Identifiers
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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