AirSewa is an initiative by the Ministry of Civil Aviation, Government of India. It provides a common platform for air travelers to submit air travel related grievances and seek information about flight or airport operational in India.

The features and capabilities of AirSewa include the following:

Submit & Track Grievances: User can submit grievances for selected categories (E.g.: Airline, Airport) and track them

Check Flight Status: Check the live flight status of all current inbound and outbound flights

Flight Schedule: Check time table for all inbound and outbound flights operating for a specific route

Airport Information and Services: Check the services available in the selected airport. (E.g.: Delhi, Mumbai)

Help and FAQs: Get answers for common queries (E.g.: Passenger, Baggage)

What’s New

Version 1.0.6

1. Updated the Grievance Feedback option to allow the user to formally close a grievance after resolution by the AirSewa Nodal Officer.
2. Updated the About Us section.

Ratings and Reviews

3.0 out of 5
1 Rating

1 Rating

Abhi-k-tiwary ,

Good app with Bugs

Its indeed a good app. One bug I found is, the registered grievance gets disappeared from the list, automatically after some time. And user needs to logout and login to see the status. During that time, even searching using grievance ID, shows no results.
This is confusing and user may end up lodging several complaints in confusion that his/her complaints have been auto deleted.

Second bug is the Verification link is being received much delayed and the link validity is only 10 minutes. And once it gets over, one may not receive link using same email I’d, EVER. A BIG BUG which discourages user to use it.

App Privacy

The developer, Airports Authority of India, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Not Collected

The developer does not collect any data from this app.

Privacy practices may vary, for example, based on the features you use or your age. Learn More


  • Family Sharing

    With Family Sharing set up, up to six family members can use this app.

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