Airtel Thanks is the new identity of your favourite mobile recharge app – My Airtel. It comes with loads of rewards & offers. Enjoy all previous benefits like postpaid bill payments, DTH recharge, easy online mobile prepaid recharge, Airtel UPI, BHIM, and more. The new and improved version comes with exclusives offers, customised services and experiences.
It isn’t just your mobile recharge app; we’ve made it the closest friend you can have to enjoy, manage and update your lifestyle.
Become an #airtelThanks Silver, Gold or Platinum member to enjoy exclusive perks. Update your Airtel app to enjoy exclusive rewards, offers and privileges.
Entertainment and lifestyle
As an #airtelThanks member, you'll never miss out on your favourite leisure activity - music, movies, series or books. Get access to Netflix, Amazon Prime, Airtel Books, Wynk Music, ZEE5, HOOQ, Airtel TV and much more at no extra cost! We bring you a wide range of daily offers, deals, discounts, cashbacks and seasonal coupons to keep your lifestyle updated.
Manage all Airtel services at one go
- Enjoy exclusive offers, exciting cashbacks & coupons on prepaid online recharges
- Super Special Packs starting at just ₹249 – Upto ₹4 Lakh life cover, Amazon Prime at no extra cost
- Buy packs with unlimited calls, daily data and free SMS, or buy data packs, smart recharges, international roaming packs and ISD packs
- Recharge online with Airtel Payments Bank, PayTM, PhonePe, Amazon Pay or Net banking via #airtelThanks
- Buy international roaming packs
- Check internet usage and recharge online for data packs
- Upgrade from prepaid to postpaid without any hassles
- Check & pay your postpaid bills faster with #airtelThanks
- Manage or upgrade your postpaid plan at your convenience from the app
- View data balance, bills, plans and unbilled amount details
- Buy add-on connections to get unlimited voice & data at a discount – all in one bill
- Manage channels, create your DTH pack or upgrade your set top box to enjoy all your TV connections at home
- Add top-ups, order movies or repeat your frequent DTH recharges
- Enjoy exclusive offers, exciting deals and coupons on easy recharge of all operators on this Airtel app
- Pay or upgrade tariff plans for broadband & fixed line/landline
- Check service request status
- Track the amount of data purchased and consumed
Pay and earn with Airtel Payments Bank
- Create Airtel Money Wallet to get guaranteed instant cashback on 1st transaction
- Pay your insurance premiums and loan EMIs
- Do prepaid recharges & postpaid mobile payments for all telecom operators such as Vodafone Idea, Jio & BSNL
- Find and pay electricity bills to major billers like BSES Rajdhani Power Ltd, BSES - Yamuna Power Limited, Maharashtra State Electricity Board, West Bengal State Electricity Distribution, Uttar Pradesh Power Corp Ltd (UPPCL), Urban Jaipur Vidyut Vitran Nigam Limited, Ajmer Vidyut Vitran Nigam Limited and various others
- Recharge DTH for all major operators – Airtel Digital TV, Dish TV, Sun Direct, Tata Sky, Videocon D2H
- Earn 4% interest per annum on your savings bank account
- Get free personal accident insurance of ₹1 lakh on opening savings bank account with us
- Open account, deposit and withdraw cash at any of our banking points
- Make instant payments with Airtel UPI
- Get cashbacks on bills, utilities & recharges
- Get a virtual debit card with a limit of up to ₹1 Lakh with Airtel Payments Bank Savings Bank account
Make instant bookings
- Book OLA cabs and OYO rooms & pay via bank or wallet balance
- Book train tickets on IRCTC
Stay insured and secure
With #airtelThanks, you can also buy a life insurance pack with ₹4 Lakh cover. We also offer free handset protection and 100% secure transactions with PCI-DSS.
Contact our 24x7 customer care at 121 for assistance on requests, complaints and service-related enquiries.
Bug Fix .
Ratings and Reviews
App is not complete without user complaint System or service requests
I am unable to raise complaints or service requests directly from the app. I am not in India, does Airtel want me to call customer care and raise my concerns?? This is completely ridiculous. I have been suffering a lot after disconnecting my DTH and broadband. It’s only postpaid conn now, which I would take off in sometime if things don’t change and become flexible.
Tells me to download app when on the app.
Literally cant do anything, it tells me to download the app to do stuff while I am on the app. Otherwise, almost impossible to reach you with my vodafone number. Wanted to change my plan from 40mbps to unlimited 8mbps, same price, and id get the same speed coz in my bldg i dont get max 8mbps, as told by the installation guy. I was redirected 3 times when i called and explained this simple thing again each time, and they either couldnt find the pack(which I literally directed them to where they can on the app) or they could just not change it. Have been trying for 2 weeks for just changing a pack now and still no luck. Had no idea airtel was such a headache.
Developer Response ,
Hi! Request you to share the issue description with us at firstname.lastname@example.org stating the registered number along with an error screenshot in order to help us connect with you to address the concern. Team MyAirtel App
Cannot validate account
When I enter my router number, I am sent OTP. When I enter it, it returns an error. So I CANNOT establish my account to see my usage or pay my bills.. When I called, they gave me a complaint number which was to be closed in 24 hours. Nothing happened. I called and same thing happened second time. Then I wrote an email to them. They sent me another complaint number they will close in 4 days. Now I get an sms that it is resolved and if I am not happy I should contact Appellate! IT IS NOT RESOLVED. What ,customer service??? They must have the most INCOMPETENT IT AND CUSTOMER SERVICE.
Now, I have to contact Appellate to get the most BASIC issue- ability of customer to establish an account in this App!
Developer Response ,
Hi! Request you to share the issue description with us at email@example.com stating the registered number along with an error screenshot (if any) in order to help us connect with you to address the concern. Team MyAirtel App
- Bharti Airtel Limited
- 202.8 MB
Requires iOS 10.0 or later. Compatible with iPhone, iPad, and iPod touch.
- Age Rating
- Rated 12+ for the following:
- Infrequent/Mild Sexual Content and Nudity
- © Bharti Airtel Limited
With Family Sharing set up, up to six family members can use this app.