Ajax Security System 4+
Protect your home and office
Ajax Systems Inc
Ajax will protect your family and business from burglars, fire, and flooding. If something bad happens, the system will instantly activate the sirens, notify of danger and call the security company patrol dispatch.
IN THE APP:
◦ Manage security modes and your smart home from anywhere in the world
◦ Get alarm notifications
◦ Monitor system events
◦ View the photos taken with the detectors of the MotionCam lineup, and security camera footage
◦ Set up devices, automation scenarios, and security schedules
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“Intruder Alarm of the Year” — Security & Fire Excellence Awards, London
“Security & Firefighting Risks” — silver medal at Expoprotection Awards, Paris
“Intruder product of the year” — PSI Premier Awards 2020
“Security System of the Year” — Ukrainian People Choice Award 2021
1.5 million people in 130 countries are protected by Ajax.
• • •
The detectors instantly capture an intruder on your property, doors or windows opening, and glass breaking. As soon as a person enters a protected area, they will be captured by the photo camera of the MotionCam detector lineup. You and the security company will know what happened.
ONE CLICK AND HELP IS ON THE WAY
Press the panic button on the app, key fob, or keyboard in an emergency. Ajax will call a security company patrol dispatch or medical help and notify all system users about the danger.
DETECTING FIRE AND CARBON MONOXIDE
Fire detectors notify of smoke and temperature spike and promptly alert about a dangerous carbon monoxide (CO) concentration with no color, smell, or taste. The built-in sirens will wake up even those who are fast asleep.
INFORMING ABOUT FLOODING
The detectors notify of a pipe break, a washing machine leak, or an overflowing bathtub. The system will inform users, while scenarios with relays automatically turn off the water. And if the upstairs neighbors flood your apartment, you will get the app notification.
VIDEO CAMERA IN THE SMARTPHONE
Watch video from security cameras directly in the app. Connecting the Dahua, Uniview, Hikvision, and Safire cameras and DVRs takes a minute. Equipment from other manufacturers is connected via an RTSP link.
Change security modes up to a schedule, program the outdoor lighting to turn on when strangers are detected on your property, or implement an anti-flood system. Manage gates, electric locks, lighting, heating, and electrical appliances. In the app, automatically by scenario or by pressing a smart button.
PROFESSIONAL LEVEL OF RELIABILITY
The hub runs on OS Malevich, protected from failures, viruses, and cyberattacks. Thanks to the backup battery and communication channels, the system is resistant to power outages or the lack of Internet connectivity. The account is protected by session control and two-factor authentication. Ajax has been rated Grade 2 by five independent labs.
CONNECTING TO THE SECURITY COMPANY MONITORING STATION
3,500 security companies in 130 countries work with the Ajax security systems.
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Ajax equipment is required to work with the app. You can buy the devices from authorized Ajax partners in your region.
Learn more: www.ajax.systems
Have any questions? Write to firstname.lastname@example.org
Important: all new features will become available after hub updates to OS Malevich 2.15. New OS Malevich will be released within a few weeks.
- For LifeQuality added the support of charts, showing the fluctuation of air quality values over the hour, day, week, month, or year.
- Opportunity to manage notifications from automation devices, such as relays or sockets. In device settings, set whether to receive notifications of the device switching on/off, including triggering by scenario.
- In notifications from automation devices, added the information of the triggering reason: switched on/off by user, by scenario, or with device button.
- The new type of push notifications in User settings (hub > settings > Users > user name > Notification settings). Now the user can determine if they want to receive notifications on a locked screen about automation devices triggering and notifications of air quality values fluctuation (for LifeQuality).
Ratings and Reviews
Unusable Apple Watch app. Hard to use on iphone
Let me say first that I do like Ajax product for its reliability (battery and SIM card for hub), variety of sensors, ease of installation and price.
However the apps for phone and especially watch are written with utter disregard for usability. Cryptic error messages, very small font, very bad icons (a circle with a small opening, grey on white - impossible to see on small screen or without reading glasses). No explanation what night mode is. Errors when one locks (or unlocks) twice.
A font used is hard to read on My large Xr.
Apple Watch app is most problematic. It seem to require a phone nearby. I often go outside with watch on my hand and my main phone at home, while I approach the door, my watch senses wifi from inside and my phone too, still, it blinks
“Connecting..” message and cannot unlock. I had to resort to calling my girlfriend to unlock, or a remote control :)
And the watch app does require “hard press” on screen, which is totally non-intuitive. Also, it does not confirm locking and unlocking action by distinct text or sound - only that “broken” circle.
There are standard icons for On and Off status, or Locked/Unlocked. Why reinvent the wheel?
Developer Response ,
Thank you for your interest in Ajax Systems!
Night mode is a mode that you can use to arm your perimeter and stay inside the house without any alarm triggers. More about Night Mode in the article: https://support.ajax.systems/en/what-is-night-mode/
The app on Apple Watch does not receive the information about the system state if the application on the smartphone was dumped off from the memory of the phone (when you swipe away the app in the task manager), thereby currently to properly transfer the states to the app on Apple Watch you should not dump off the app from the memory of the iPhone, leaving the app running in background.
At the moment, the timing of the implementation of a separate application for the Apple Watch is still unknown.
If you have any other problem with the application on Apple Watch - please contact our technical support
☎️ You can call:
+38 044 538 13 10
+38 066 022 44 32
+38 068 597 36 07
✉️ or write:
by mail - email@example.com
in Telegram - https://t.me/AjaxSystemsSupport_Bot
📲 using the application through the menu ""Report a problem""
You can share a proposal for the development of the Ajax security system on the “Suggested features” page at our website: https://ajax.systems/features/
There you can also check the list of ideas and implemented functions from other Ajax users. Feel free to vote for your favorite ones.
Thanks for the app
For now everything is stable. It would be great to have a control for turning security on/off with watch
I bought an Ajax system off the back of previous comments by the company clearly stating they definitely plan to bring Homekit support. They seemed to have reversed this now, saying they are not planning to do so. Lesson is to not buy products from a company based on promises of future features, but only buy something when you are satisfied with what it currently offers.
Homekit integration is the nr 1 requested feature on their website as well.
Developer Response ,
We appreciate criticism, but we would like to emphasize that we are focusing on security. Smart home solutions, HomeKit, and Alexa/GHone have hundreds of nuances to address security issues. We make decisions about what the market needs, and we do analytics. So far, the solution for a smart home is not a priority for us today.
We're working on it for future, but we can't share our upcoming releases with you.
Data Linked to You
The following data may be collected and linked to your identity:
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- AJAX SCIENTIFIC AND PRODUCTION ENTERPRISE LIMITED LIABILITY COMPANY
- 462 MB
- Requires iOS 13.0 or later.
- iPod touch
- Requires iOS 13.0 or later.
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- Age Rating
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