AK-Fi Home from GCI 4+

Love it for monitoring my friends and family and how much data we use. Can easily turn off devices if I accidentally left them on (smart bulbs, tvs ). However, I have enabled the setting to get notified when certain people arrive and leave the WiFi, but it does not seem to work.

This app is the worst app I’ve ever used. Supposed to assist you with your in home internet, but does everything except that. It’ll show you how much data your devices have used in the past month (somewhat accurately) but won’t run a speed test ever. Just continuously says “calculating” before it gives up entirely. Don’t even try to enter the menu/profile. On an iPhone, it’ll crash the app as soon as you touch that button. So if you’re okay with never being able to do anything you need to do on your in home internet app, by all means download this app… if not, just go on the website or call GCI (if they even answer) b/c this app won’t do anything for you but make you more frustrated.

Not only did GCI force me to use their app that rarely functions, I had to readd all of my port configurations that I had previously made only for them to still not work. Ive done everything that I had done previously when I originally added them however when i go back to the app after applying the changes theyre all gone in a matter of seconds. Then when I try going to the router homebox to do what I know works, it tells me that I can use this awful app to change all of my settings. Now this wouldnt be a problem if the app actually functioned as intended, but it NEVER does.
Then when I try to opt out of this god awful app service, I was put on hold for three hours and hung up on.