Al Hilal Digital 4+

Al Hilal Bank

Designed for iPad

    • 4.4 • 562 Ratings
    • Free

Screenshots

Description

Explore. Bank. Connect
Introducing Al Hilal Digital, a lifestyle super app that will change the way you think about banking. We offer you and your family a fresh way to explore, bank and connect at a tap.

Designed with your everyday smart banking needs in mind
Open Shariah compliant accounts for you and your children instantly, track your family expenses, manage your current and savings accounts, control your cards, transfer money, and make utility payments at a tap.

Developed to provide early financial literacy for your children
Empower your children to develop financial awareness and positive money habits using the in-app family game. Open a Child Savings Account instantly, assign tasks and reward them with cash or TouchPoints.

Defined by your lifestyle and interests
Explore our one stop shop for your daily needs and enjoy exclusive benefits.

Features at a glance:

Instant Account Opening
- Open an active bank account instantly using your UAEPass and start using your new virtual debit card.
- Open Savings Accounts for your children.

Everyday Banking & Payments
- Have a complete account overview.
- Transfer money locally and internationally free of charge.
- Set recurring payments for your Utility and Telco bills.
- Share your transfer confirmations and bill receipts with friends and family.
- Enjoy an access to over 425 Al Hilal and ADCB ATMs across the UAE.

Keeping Your Money Safe
- Set and change your card PIN instantly.
- Set your debit card spending limit and control online or international spends with the press of a button.
- Freeze, unfreeze, and block your card instantly.

Shopping, Offers, Rewards and more
- Use the in-app marketplace to shop for a variety of brands you love in various categories.
- Pay with your Al Hilal Digital cards, enjoy additional discounts, and earn TouchPoints.

What’s New

Version 1.9.3

Bug fixes and performance improvements

Ratings and Reviews

4.4 out of 5
562 Ratings

562 Ratings

UaEfAlCoN83-3rabok ,

Decent

This is way better than the old app.

Few suggestions that will make the app 5-stars:

1- Try to speed it up by reducing unnecessary animations.

2- Allow us to replace lost or damaged cards without contacting support

3- I requested a credit card but it doesn’t show up in the app; it would be good if the user can manage their credit card through the app (change credit limit, freeze the card, allow/disable international/online payments etc.)

4- Allow us to request multiple cards similar to all banks

Developer Response ,

Hello, Thank you so much for taking the time to leave us this amazing review. We will rise your suggestion to the concerned department.

**AH** ,

UX/UI very poor. Idea is great.

While the idea is great, the UX/UI is extremely poor. The workflow seems to not have been tested and there are so many bugs.
Examples:
- Adding a child account requires 2 business days to verify IDs, then when approved, it asks u to upload birth certificates, which in turn take 2 business days! Why don’t they ask for all documents to verify in one go?!
- After I receive a text that they’ve been verified, I log on the app and it says still pending verification.
- The first child I added, the process had a bug that it’s been over two weeks and it’s still not resolved. They called to tell me to wait for the next update. Meanwhile he can’t use his account which actually has funds in it.
- Aside from the major showstopper issues above, there are multiple bugs that cause the app to crash.
In summary, the idea is great, but the app is extremely poor and the developers need to work very hard to optimize process and fix UX/UI.

Developer Response ,

sorry for the inconvenience we have caused, kindly share with us your contact details on Marketing&CorporateComms@ALHILALBANK.AE to further assist you with your issue.

sina_snb ,

Best Digital bank

I have great experience with this Bank and this application, everything is clear and Very user friendly.

Developer Response ,

Hi, thank you for the 5-star rating!
K.A

App Privacy

The developer, Al Hilal Bank, indicated that the app’s privacy practices may include handling of data as described below. For more information, see the developer’s privacy policy.

Data Used to Track You

The following data may be used to track you across apps and websites owned by other companies:

  • Usage Data

Data Linked to You

The following data may be collected and linked to your identity:

  • Financial Info
  • Location
  • Contact Info
  • User Content
  • Identifiers
  • Sensitive Info

Data Not Linked to You

The following data may be collected but it is not linked to your identity:

  • Purchases
  • Usage Data
  • Diagnostics

Privacy practices may vary, for example, based on the features you use or your age. Learn More

Supports

  • Wallet

    Get all of your passes, tickets, cards, and more in one place.

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