Faster. Smarter. And soooo good lookin’.
The official Alamo Drafthouse app has been rebuilt from the ground up to get you into your seat quicker and easier than ever before. With elegant, intuitive design and a host of new features (plus many more on the way), this is your new favorite way to enjoy your experience at Alamo Drafthouse.
* Skip the lines. No need to visit a kiosk, a box office or your office printer. Head straight into the theater and have a seat.
* Keep your wallet in your pocket. Securely save your credit card details to the Card Vault.
* Find your favorite seat. Easily flip through showtimes to see which seats are available before you buy your tickets.
* Not feeling it tonight? Get a refund directly on the app up to one hour before the showtime.
* Snag some stuff. Add limited edition Alamo Drafthouse and Mondo merchandise to your purchase with just a touch.
* Dig deeper. Watch movie trailers, see what's playing, and scope out what's trending.
* 24/7 access to your Victory account. Check your rank, earn rewards, and use them directly in the app.
Never visited an Alamo Drafthouse location? We’ve got locations across the country, delivering the best film, food, and drink all in one seat. Learn more about us at drafthouse.com, facebook.com/alamodrafthouse, twitter.com/alamodrafthouse, or instagram.com/drafthouse.
Ashburn, VA | Austin, TX | Charlottesville, VA | Corpus Christi, TX | Dallas, TX | Denver, CO | El Paso, TX | Houston, TX | Kansas City, MO | Laredo, TX | Los Angeles, CA (coming soon!) | Lubbock, TX | New Braunfels, TX | New York, NY | Omaha, NE | Phoenix, AZ | Raleigh, NC | San Antonio, TX | San Francisco, CA | Springfield, MO | Winchester, VA | Yonkers, NY
Bug fixes and improvements for future events.
Ratings and Reviews
App is fine, Support is lacking
I have no issues using the app and find the UI simple enough to navigate. Picking seats and pulling up purchased ticket information is easy.
A nice to have would be the ability to purchase items separately (Mondo cups for example) or add onto an existing order somehow. There’s been multiple times where they announce the cups and I’ve already bought my tickets. Only way to add it is to refund and purchase it all over again which isn’t ideal since I could lose my seats.
My main issue pertains to the Support tab. It’s poorly optimized for mobile devices (inputs and text are too small). The bigger problem is that support never responds to anything. I’ve sent two support tickets and never got any replies, makes me wonder if it even submits the form properly.
Crashes and no Apple support
Come on, Alamo Drafthouse! You updated your app so it crashes just in time for trying to reopen your theaters. I have a Season Pass. I have to use your app (with cell service and Bluetooth) to access my tickets instead of just putting them in Apple Wallet because you don’t have good Apple support. And it really infuriates me that I have to pay a “convenience” fee to get a ticket with my Season Pass. Who is that “convenient” for? Season Pass holders should be able to get tickets without paying the fee, or have the option to get a ticket at the theater to avoid the fee. Of course, if you don’t fix the crashing problem, I won’t be able to use my Season Pass at all. I realize you show old movies (and I appreciate that!), but you need to bring your app into the 21st century.
Needs Apple Pay and Apple Wallet Support
This app and honestly this company needs to integrate Apple services more. Currently you have to create an account using Facebook or creating one yourself (most people will choose FB) and then they have to enter their credit card information instead of using Apple Pay. It’s really sketchy to have FB to have access to my card number. Then after you buy the ticket you can’t add it to Apple wallet to make life simpler, no Alamo wants to add an additional layer of friction by housing the ticket completely in their app so you have to hope you have enough cell signal to access it when it comes time to use it.
Data Linked to You
The following data may be collected and linked to your identity:
- Financial Info
- Contact Info
Data Not Linked to You
The following data may be collected but it is not linked to your identity:
- Usage Data
Privacy practices may vary, for example, based on the features you use or your age. Learn More
- Alamo Drafthouse Cinemas
- 40 MB
- Requires iOS 14.0 or later.
- iPod touch
- Requires iOS 14.0 or later.
- Age Rating
- © 2020 Alamo Drafthouse Cinemas